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Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

New Home app features in Public Preview: Reordering Favorites now available Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Google home not connecting to Wyze Outlets

My Google home used to connect to my four Wyze outlets. Approximately 2 weeks ago, Google home replied to me that it couldn't connect to Wyze home. I've tried the following to fix the connection:1. Reset one of my Wyze home outlets. 2. Reset my Googl...

Laurenn1 by • Community Member
  • 464 Views
  • 5 replies
  • 0 kudos

Nest Thermostat

I had to migrate to google from Amazona now I cant get the thermostat to connect to the app.

bfinne11 by • Community Member
  • 102 Views
  • 1 replies
  • 0 kudos

Google Home - Allow grouping & ungrouping of lights within a room

All the lights for a specific room are grouped into one icon and you have to touch-n-hold the icon to drill into the next level followed by touching the "X lights" link and then select the light which you're interested in at the bottom. Too many clic...

trinpete by • Community Member
  • 194 Views
  • 1 replies
  • 3 kudos

Philips Hue Will Not Link With Google Home

HelloHopefully I am in the right place here. A few nights ago, I told our Nest speaker "Goodnight" which should shut off all bulbs in the house. The assistant came back reading off each bulb by name, saying it could not be reached. I looked in the Go...

Nest app hasn’t been working on our iPhones

Both mine and my husband’s Nest app hasn’t been working for over a week. We’ve been on the phone with customer service, no help there. We’ve troubleshooted, deleted the app and reinstalled it, still not working. We can see or cameras through Google h...

Kcz by • Community Member
  • 389 Views
  • 6 replies
  • 0 kudos

Issue linking ADT Smart Home skill with Google Home app

I’ve had my ADT system linked to Google Home via using “Works with Google” in Google Home App and linking ‘ADT Smart Home’ to Google by logging into ADT and allowing communicate with Google.. I use this to automate my ADT arming routine at night usin...

GHN1013 by • Community Member
  • 271 Views
  • 4 replies
  • 0 kudos

Google Home Kills Wifi Network

Modem/Router: Motorola MG8725 - Cox - 1GB Start Pinging (8.8.8.8)Open Google Home iOS OR Open Home App over the web to view all of my camerasForce Quit Google Home iOS OR Close the tab for the web pageAll packets suddenly drop and all Wifi through th...

tgwaste by • Community Member
  • 72 Views
  • 0 replies
  • 0 kudos

The app doesn't have a way to delete routines

There are similar posts from 2021 and 2022 with the same question, and it's time to refresh it for you in 2023.I have Google Home app on iPhone 12 Mini.So I can add routines, I can delete actions from individual routines, but I can't delete routines....

Nest migration

I migrated my Nest to Google Home, following all directions. The thermostat migrated but it won’t show in the Google Home app so I can remotely control it as I used to. I read and lots of the help ideas but nothing works. I tried creating another “ho...

Dmt09 by • Community Member
  • 371 Views
  • 7 replies
  • 0 kudos
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