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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Cast homegroup not syncing

Upon pressing the chromecast icon very often the groups don't appear, only the Create Group is to be seen.Many times in the past upon pressing a group button in order to cast music to all devices in the group, the tick boxes on the right would not be...

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Google Home not linking Dreamhome

Google Home won't connect to dreamhome. When I try to connect it just goes to a blank page. Any suggestions on how to fix this?

Andg by Community Member
  • 312 Views
  • 4 replies
  • 0 kudos

GFiber WiFi 6E Router

Same issue as a previous post but Im not impressed with the answer as imo the answer and Google's lack of foresight into the matter is frustrating to say the least. So I have Google fiber (from Google, right?).I had a Nest Pro router that had tons of...

PaulFH by Community Member
  • 269 Views
  • 0 replies
  • 0 kudos

Cannot Login to Nest App

My Nest App has decided that I cannot login. I am using the account that my Nest reports go to and I have tried resetting the password, but the reset email never arrives. I have also tried logging in using my Google account, but that just loops back ...

aileent by Community Member
  • 427 Views
  • 3 replies
  • 0 kudos

Nest App on iOS keeps going offline

I have a 3 gen nest thermostat, firmware version 6.2-27, that is 12 feet, in line of sight of the router and is connected to the network. I have an iPhone 14 running iOS 18.2.1 with the nest app version 5.80.0. My issue is that over the last year the...

Tddeuel by Community Member
  • 256 Views
  • 3 replies
  • 0 kudos

Hub vs Mini speaker

THIS just started this month. How is this even possible? I asked my Google mini what the temperature was and got the correct answer. I asked a follow up question what would it be at midnight and got the correct reply. I asked the same question to my ...

duglop by Community Member
  • 342 Views
  • 4 replies
  • 0 kudos

Can't remove offline tapo bulb from home

Hi my Tapo bulb recently decided to not work so I readded it to Tapo app and then home. Now I have an entry for the same bulb that works as usual but a duplicate device in home that says it's offline and I can't get rid of it.Any solutions gratefully...

Taff_D by Community Member
  • 350 Views
  • 6 replies
  • 0 kudos

Resolved! Wifi category disapear in google home app

Hi have a nest router and 3 acces point. All work great since 2021. I use them into the google home app. This morning , i tried to creat a group on the wifi by the google home app, but i dont find the wifi in the app. The google home app inbox show t...

Dmarquis by Community Member
  • 304 Views
  • 2 replies
  • 0 kudos

Can't remove LEDVANCE SMART+ Bulb from Google Home

Dear CommunityI'm desperately trying to remove a LEDVANCE SMART+ Bulb form my Google Home. The Bulb was connected through Bluetooth SMART+ therefore there is no connector or linked service which I can remove. Opening the Device in Google Home simply ...

comlab by Community Member
  • 269 Views
  • 3 replies
  • 0 kudos
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