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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Resolved! Nest App Services Are Down

Hey Google / Nest! The Nest App has been inaccessible for anyone for almost 2 hours now.See Downdetector: https://share.google/q810vD9OXgKC0zXc7 status.nest.com is lies. Fix your tech stack ftlog!

Omnipius by • Community Member
  • 4268 Views
  • 31 replies
  • 5 kudos

Error my account

the app asked me to log in but when I do via nest - I never get a reset notification email When I try login in via Google account, I get an error message and is asks me to try again.i have rebooted my modem, I have deleted the app and reinstalled it,...

Pelusa21 by • Community Member
  • 213 Views
  • 1 replies
  • 0 kudos

Resolved! My app on the cell phone is off-line

I have a second generation learning thermostat in my house but recently my app on the cell phone was off-line and it’s been 10 days. I do not know how to get back to online. Appreciate also if you can give me a call centre phone number to get a live ...

Adsheikh by • Community Member
  • 334 Views
  • 1 replies
  • 0 kudos

Google Home App Performance

Since the gemini updates to the google home app, the app has been unusable. The performance is piss poor, i’d be lucky if i’m able to look at my cameras at all. I have an iphone 15 not the latest but not slow, i also use my phone at home on fiber int...

dtp23 by • Community Member
  • 620 Views
  • 2 replies
  • 0 kudos

Problemi app Google home

Buongiorno.È da una settimana che Google home non riesce a connettersi con la tv Samsung. Ho scollegato smartthings, ma quando ho provato a ricollegare l'app mi dice "errore 404. Impossibile trovare l'URL richiesto su questo server."Stessa cosa con a...

Monique5 by • Community Member
  • 392 Views
  • 3 replies
  • 0 kudos

Gemini on Google Home

Hello. I got an email form Google saying I have access to Gemini for Home, yet when I try all of the steps (my Google Groups settings are good) from this guide: I don't understand why I’m not seeing a banner for this - I was invited via email, and am...

Retrac by • Community Member
  • 645 Views
  • 4 replies
  • 1 kudos

Resolved! Daylight savings time

Nest 3rd generation thermostats did not adjust for Daylight Savings Time; i.e., heat turned on at 5:30 am instead of 6:30 am setting. ????? This is my first heating season with Nest.

wthomsjr by • Community Member
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t find old phone

Hi . I can’t sign my nest app . Because need 2step verification.that is old phone numbers.so I can’t receive text message . Is anyway that I can change my phone number ?my nest email address: #

Jojo512 by • Community Member
  • 236 Views
  • 1 replies
  • 0 kudos

Google Assistant

Where is the Google Assistant located? I've looked in the Home App and Nest App. Also I don't think I will be speaking into the phone. Is there a way to text it?

Anonymous by • Not applicable
  • 179 Views
  • 1 replies
  • 0 kudos
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