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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

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The right access for the right people, with the new Member role Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4797 Views
  • 0 replies
  • 7 kudos

Resolved! Cannot connect Xiaomi Home and Empty Linked Apps

I'm currently experiencing difficulties connecting my Xiaomi Rice Cooker to the Google Home app. While the device works perfectly fine in the Xiaomi Home app, it fails to appear in my Google Home dashboard. Although it indicates that the Xiaomi Home ...

Resolved! Google universe all screwed up. Help getting back on line

So far, I I have been unable to get help with this issue. It SHOULDN'T BE THIS HARD.Tried to add a VPN to my router. Managed to completely mess up Google universe. No VOICE control, hubs malfunctioning when they can get online. Have Removed VPN from ...

dalemwebb by • Community Member
  • 452 Views
  • 2 replies
  • 0 kudos

Why did I convert my Nest Cams to Google?!? Argh!

I recently converted all my nest cameras and thermostats to the Google Home app and omg the performance is TERRIBLE!! Delays on opening the app, can’t even click on settings without it just spinning forever to no end, can’t change anything by click o...

Tpanella by • Community Member
  • 928 Views
  • 7 replies
  • 0 kudos

Can't see aqara bulb in home

Hi, I've added an aqara bulb over zigbee and it works fine in aqara app, but I can't see in google app to automate it, any help appreciated.Kind regardsT

Taff_D1 by • Community Member
  • 506 Views
  • 3 replies
  • 0 kudos

Only folders to choose 4 Wallpaper!

Hi,Finally I got around to setup Home for the TV.Had 2 get a new one So choose a folder on my phone to use as a wallpaper on the TV. In the folder there's like 30 pictures! But the app only shows like 5 of the same and the pictures are not showing in...

Dabiuz by • Community Member
  • 797 Views
  • 3 replies
  • 0 kudos

Google Home App Issues

Google home app will not save favorites selections on iPhone after I edit the selections OR the layout! I have tried everything from offloading the app, uninstalling, reinstalling, updating, private relay turned off, vpn is turned off, etc. The app a...

khusted86 by • Community Member
  • 824 Views
  • 2 replies
  • 0 kudos

App can’t find location

Spoiler (Highlight to read) The Home app is suddenly unable to find my location on my iPad. I hard closed the app, deleted and reinstalled, restarted my iPad, nothing fixes the problem. When I try to set it up after reinstalling, it gets stuck on the...

SongMom8 by • Community Member
  • 483 Views
  • 3 replies
  • 0 kudos

Terrible customer support

HA few months before Christmas, Google released an update to the Google home app which appears to have made the Chromecast gen 1 devices show as offline in the app. I raised this through the appropriate channels, raised tickets, followed all the usua...

Jimbob64 by • Community Member
  • 433 Views
  • 2 replies
  • 0 kudos
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