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Help please!

Denise89
Community Member

Hi im not sure if im even in the right place for a question like i have. If im not maybe someone can direct me to the right place. Here with in just the last week i have some one casting into my utube yt music and my spotify. They show up in my google home. I cant blick them or get rid of them. How are the doing so and how can i get rid of unwanted pest.? I believe i know who it could possibly be, ive even downloaded a spy detector on my phone and it reads very strong detection. 

4 REPLIES 4

Denise89
Community Member

I also know what kind of device they are using. Its an onn 2k tv stick

Muddi
Community Specialist
Community Specialist

Hey Denise89,

 

Thanks for posting, and apologies for the delayed response. To confirm, is someone using your account from YouTube Music and Spotify to cast to your Google Home/Nest speakers? How many accounts are linked on the Google Home app? Are there other people in the house that connect their devices on the same network? Also, could you tell us the specific Google Home/Nest device that you have?

 

Looking forward to your response.

 

Cheers,
Muddi

Muddi
Community Specialist
Community Specialist

Hi Denise89,

 

I'm just checking in to see if you still need help with your device. 
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Denise89,

 

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi