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Home/Away Presence Settings

TomWebster1992
Community Member

Hi

 

When setting up a new home, I cant get Home/Away presence settings to enable for both people. 

 

I get both people into the app and can both see device and turn on/off etc. However, whoever is the first to set up home/away, it works... 

Whoever then goes 2nd into their app to set up Home/Away it says "Something went wrong, cant set your current phone location" and "Something went wrong, phone based presence settings arent currently available"

I've tried all the usual stuff, starting a new home etc, removing device. Loication settings on Iphones are all set to always etc. 

Thanks in advance for any help

 

Tom

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