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Home/Away missing from google home

Potae
Community Member

Hello ! 

The bubble home/away is missing below my house's name in Google home main screen

Please help

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Potae,

 

Thanks for reaching out — let's see what's going on.

 

When did it start happening? Make sure that your mobile device's system language is set to the primary language of the country you're located in.If the issue persists, try clearing the cache and data of your Google Home app then, reinstall it. Also, try using a different phone to see if you'll get the same result.

 

Let us know how it goes.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey there,

 

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread, and the Community will be happy to lend a hand.


Regards,

Alex

Princesss
Community Specialist
Community Specialist

Hi there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess