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Home Deleted, How Do I Restore Access

thegympod
Community Member

Hello,

One of our home's was deleted from the app. Is there a way to restore it back into the account? It had access to two Google Nest Camera's and 2 Chromecasts.

Thanks

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@thegympod 

When you delete a "home" in the Google Home app, it gets removed from your Google Account, but you can't delete a "home" unless you are the only member of the "home":

https://support.google.com/googlenest/answer/9691327?hl=en&sjid=2461668035141250664-NC#zippy=%2Cdele...

thegympod
Community Member

Ok, is there a way to un-delete a "Home" or do we have to re add it all again?

@thegympod 

Unfortunately, you'll have to factory reset all of your devices and add them to a new home.  From the above link:

"You can't use the Google Home app to control devices that you added to a particular home unless you set those devices up again in a new home."

Understood. Thank you