How to change Nest verification phone number - cant login

[JasonY]

Hi

I am trying to login to my nest app but I have changed my phone number and the verification sends a message to my old phone number.

As i am not logged in I can't change the number.

Please help

[LesB]

I have the same issue!!! 
How do you get the verification from an old number you no longer have?

[jayleenmoskos]

Yeah and if you do verification by email it sends a code to the email you can't get in to

[LesB]

https://support.google.com/googlenest/gethelp

[jayleenmoskos]

Help recover acc it's my main one

[jayleenmoskos]

Need help 

[LesB]

See my reply below

[jayleenmoskos]

Can you help 

[LesB]

See my reply.

https://support.google.com/googlenest/gethelp

[LesB]

I managed to get on with Nest and got a call back from google. I had to reset my Nest Thermostat and set up a new Gmail account and then was able to link it. 

Here is a link to support. Fill out the questionnaire 3-step process. It’ll come up to a ph# you can call.

https://support.google.com/googlenest/gethelp