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How to factory reset entire Google Home system

Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.


Original poster: Tony Taijeron 


Google started having issues with a few of the routines. Trying to factory reset every device and the entire home. I have unlinked all services, deleted all users, and deleted the home several times. When I start again to try to setup the Google home mini's, they don't show as new devices and the old names are listed. I cannot link them in the Google Home app, it errors with a something went wrong message. I cannot delete them as they don't show as part of the home. I cannot connect to them to play any media.


Community Specialist
Community Specialist
Hello, thanks for taking the time to post your issue.
This is a user to user help community. I am not a Google employee.
Send Feedback to Google Assistant support.
  1. Open the Google app .
  2. At the bottom right of the Home screen, tap More   Send feedback.
  3. Tell us about the issue.
  4. Tap Send.
Learn how to use Google Feedback.
While Google won't be able to respond to your feedback personally, they'll make sure it reaches the appropriate support team. 
-from James M (Product Expert)