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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Hacked on iPhone

someone created a Nest account in my name and I don’t have permission to login and use it and someone is remotely connected to my phone and controlling and monitoring it.

ARA89 by • Community Member
  • 180 Views
  • 1 replies
  • 0 kudos

Google Home app - Can't add music provider

On iPhone XR running latest operating system and latest version of Google Home app, the option "More music services" doesn't appear. Only option is YouTube or "no default Provider". I have Spotify premium and am signed into in on the same device on s...

Google Home Automation stopped working for Shades

Hi Team, I used to have configured our morning routines to open ours shades (Connected via Smartthings (integrated with Connector app) and it has been working for years but suddenly started noticing when the routines starts at some point says "unable...

ascernas by • Community Member
  • 300 Views
  • 3 replies
  • 0 kudos

Chromecast Gen 2 Not Working Again

I have performed a Factory Reset on the Chromecast device. I have uninstalled and then reinstalled the Home app. The issue remains the same. The Chromecast waiting screen shows up on TV, the Home app says it's offline. When on an app (YouTube for ins...

Nachoman by • Community Member
  • 285 Views
  • 3 replies
  • 1 kudos

Incorrect light colors with Philips Hue lights.

I have a routine that sets my Philips Hue light colors to Dark Red (completely red color, with zero green or blue channels). I have noticed that often it randomly sets some lights to orange-red instead (green and blue channels are small, but non-zero...

Marha01 by • Community Member
  • 372 Views
  • 4 replies
  • 0 kudos

Chromecast with Google TV (4K) not downloading any Apps

Hello, I recently purchased a new Chromecast with Google TV, and had so much difficulty in setting it up (everytime I finished, it said error and suggested a factory reset; I thought it would stay on that endless cycle) that I almost concluded the pr...

Google home says philips lock pin is incorrect

I have a philips lock successfully connected to Google home. When I try to lock the lock, Google home asks for a pin. Even though I have verified the pin through the philips app, google home says the pin is incorrect. I tried unlinking and relinking,...

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