cancel
Showing results for 
Search instead for 
Did you mean: 
Apps / Account

Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google home devices

I set up my Google home, again, and invited my wife to the account. On my Home I have 12 lights, 6 Roku and several other devices. When I open Home app on her phone, there are only 5 lights, 2 Roku and a thermostat. Does anyone knows why? Thank you.

Duzynuny by Community Member
  • 119 Views
  • 3 replies
  • 0 kudos

Can’t remove home from Nest app

I have created a second home in Google Nest by mistake. Now I can’t remove it. I managed to remove it from Google Home, but it still exists in Google Nest. Google support says select ‚leave home’ but there is no such option. I can only select ,remove...

TomKat by Community Member
  • 202 Views
  • 5 replies
  • 1 kudos

Resolved! Home and Nest App not adding thermostat

I recently bought a house with Nest heating and now trying manage them with with home or the Nest AppWith the Nest app I get a blank screen where you enter the last 4 digits and with Nest app, it won't focus on the QR code so I continue to manually s...

Case ID 4-8828000035448

HelloHow do I escalate my case if I am unable to get a reply from Google support?The ticket has been open since 6th January and the last email I had from Google was on Feb 21 where I was told:"We are still reviewing this case thoroughly with our Engi...

Home app notifications.

Hey all I'm having a problem with my notifications not appearing on my current daily use phone.I booted up my old s10 plus the other day and I'm used to both of my phones s22 ultra and the s10 plus receiving the same notifications but only my s10 plu...

Brownies by Community Member
  • 72 Views
  • 2 replies
  • 1 kudos

Google Home App

Hello anyone in the community knows if Google ever plans on implementing different permission level for users in their home. For example I should be able to restrict my kids from making changes to the wifi times or unpausing the wifi. It been atleast...

Missing both QR code and 6 digit code

I cannot install my 1st gen wired Nest camera because I have lost both the QR code AND the 6 digit numerical code.How do I install my camera without those codes?

wpbrown by Community Member
  • 133 Views
  • 2 replies
  • 0 kudos
to vote