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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4619 Views
  • 0 replies
  • 6 kudos

Resolved! Gemini can't control devices that require a PIN

Struggling to find the right forum for this, and there's no information online. Now that Gemini is taking over and is the default on Pixel Watch, I can no longer open my garage door while using voice. Geminis says: 'I'm sorry, I can't control devices...

ElPell by Community Member
  • 497 Views
  • 5 replies
  • 1 kudos

Whole Home Disappeared from my Nest and Google Home App

I had a whole home disappeared from the Nest and Google Home app. I had two houses in there. One is a rental and it’s totally gone. I had Google WiFi and two Nest thermostats in that house. And before anyone asks, yes, I”m sure it was on the same acc...

Bruno by Community Member
  • 104 Views
  • 1 replies
  • 0 kudos

Can’t add custom automations to Widget

Only automations listed in your favorites section can be added to the home screen widget. The “custom” selection allows you to add individual devices to control, but not select from your list of automations.

iamthe2st by Community Member
  • 108 Views
  • 2 replies
  • 0 kudos

Je viens d'acheter le Google Nest Hub 2e génération

Voici mon google nest hub 2, est compatible avec mon cellulaire, aucun problème, par contre avec mon nouveau haut parleur Tribit Xsound Go je n'arrive pas à les jumeler, et mon haut parleur se jumelle très bien avec mon cellulaire. J'ai fait toute le...

Removed nest camera\floodlight cant add back in

I removed the Google Floodlights camera from the app because I was having Wi-Fi issues.I lost access to 2.4 GHz for a couple of days, but now I have my iPhone connected to 2.4 GHz. I rebooted the router and cameras already. I used the Google Home app...

How to set default home

On the "Google Home for Web" website (https://home.google.com/), how do I set which of my two homes I want to have displayed as the default when I first load the page?My second "home" is the trash home where I transfer every old device that can not b...

egburr by Community Member
  • 137 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to Link Panasonic MirAIe Account with Google Home

My Panasonic MirAIe devices are no longer connecting to Google Home. Approximately one week ago they all appeared as 'offline' in the Google Home app.My initial attempt to relink the account was unsuccessful. I then unlinked the MirAIe account and ha...

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