cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Apps / Account

Blog Posts

Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4721 Views
  • 0 replies
  • 7 kudos

Google home app saying no default

Just wondering if anyone can help. The Google Home app says no default music service when I try to connect Apple Music to Sonos speakers. When I ask it to play a song, it will say okay playing on Apple Music and not play anything. I have restarted th...

Ben07 by • Community Member
  • 144 Views
  • 1 replies
  • 0 kudos

Smart tv says google cast has been disconnected

Hi I am new to this but I have a new Smart Tv, originally it was showing up with cast button on mobile phone. Now it says google cast has been disconnected. it is on the same wifi network, I have restarted both but nothing. I have deleted my app & re...

ML72 by • Community Member
  • 117 Views
  • 1 replies
  • 0 kudos

Resolved! 2 step verification

We have a Nest (thermostat) account. We have been migrated to 2-Step Verification. My wife and I both access the app. My wife has given her iPhone phone number for identification. When we access the account the code we revceive will go to my wife's p...

Berkshire by • Community Member
  • 146 Views
  • 1 replies
  • 0 kudos

Wemo keeps disconnecting

My Wemo smart plug keeps disconnecting from my WiFi. It happens out of the blue. I can find it connected to my Orbi router.

Tmgrood by • Community Member
  • 166 Views
  • 1 replies
  • 0 kudos

Changing family manager

Hello, so I started my google home years ago and used my Gmail account at the time. Since then I’ve created a new Gmail account and just added as a family member to the google family, so I have access to all of my devices. My issue now is, since the ...

kpe300 by • Community Member
  • 244 Views
  • 1 replies
  • 0 kudos

JBL Authentics 200 wordt niet gevonden door Google Home

Ik wil mijn JBL Authentics 200 koppelen aan Google Home, maar de speaker wordt niet gevonden door de app. Ik heb al contact gehad met JBL. Deze geven aan dat de speaker 100% werkt, is online en ge-update. Ik kan via de JBL app inderdaad muziek stream...

Resolved! Moving Nest Hello

Looking to see how I can move the Nest Hello (wired) doorbell.Upon updating my Wifi in the house, all devices won't reconnected even though the same SSID and password are being used. First, I'd like to say thanks for removing features NEST had since ...

olsookie by • Community Member
  • 329 Views
  • 6 replies
  • 0 kudos

Resolved! Google Keeper app

I have been using the Google Keeper app for my shopping lists since the previous app was replaced. Is there any way to put the lists in alphabetical order as this was possible on the previous Google app? Thank you.

BEG181 by • Community Member
  • 251 Views
  • 2 replies
  • 0 kudos

Home no encuentra chromecast primera generación

He cambiado de compañía de fibra y quiero configurar el chromecast primera generación con la nueva Red, pero la aplicación de Home me dice que lo tengo que activar. Cuando intento descargarme la aplicación de device que me dice no puedo porque mi móv...

Zana by • Community Member
  • 143 Views
  • 1 replies
  • 0 kudos

Resolved! Gemini can't control devices that require a PIN

Struggling to find the right forum for this, and there's no information online. Now that Gemini is taking over and is the default on Pixel Watch, I can no longer open my garage door while using voice. Geminis says: 'I'm sorry, I can't control devices...

ElPell by • Community Member
  • 585 Views
  • 5 replies
  • 1 kudos
to vote
Labels
Top Kudoed Users
View all