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Introducing AT&T Connected Life with Google Home Read more

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6909 Views
  • 0 replies
  • 7 kudos

Resolved! Unable to add simple smart plugs

Hi,I made the mistake of updating the Google Home App.I am unable to add simple smart plugs, like from Teckin SP27 and TP Link P110. I can use each in their own apps, Smartlife and Tapo. I currently have both types in Home, from a year or so ago, whe...

Gasman by • Bronze
  • 221 Views
  • 2 replies
  • 0 kudos

Resolved! Link and relink returns error 404

In my home I am using Google Home and Athom Homey. I noticed that the link between Homey and Google Home was not working. When I gave Google Home a command to switch something from Homey on or off, it would respond that Homey was unreachable.So I tri...

Plantje by • Community Member
  • 505 Views
  • 5 replies
  • 0 kudos

Custom automation script for Google TV

Hi there!I’m hoping someone can help me. I’m trying to create a custom automation script in Google Home for my TCL Google TV where at a certain time (0430) it turns on, opens the YouTube app and plays a specific video. I cannot seem to get any action...

Google Mini Nest

I had to get a new modem, thus disconnected my Nest to stop working.How do I get it back on with my new Internet address?

Debra6103 by • Community Member
  • 110 Views
  • 1 replies
  • 0 kudos

Google Workspace Accounts

I just want to go on record and point out how asinine it is that the nest app doesn’t support login with Google Workspace accounts. Your app has been nagging me for years now to switch to a Google Account from a nest account, I finally give in and tr...

scottwis by • Community Member
  • 83 Views
  • 0 replies
  • 0 kudos

Home vanish from app

Was removing an admin from home app to downgrade them from admin to member. But after removing them from the home everyone in the home lost access to the home in app and we can not get back into the home it said to have the person that was remove to ...

Dracon by • Community Member
  • 104 Views
  • 1 replies
  • 0 kudos

Boiler wont turn on from nest Gen 2 thermostat

My nest thermostat and heat link are connected but when changing temp / schedule the heat link clicks but wont fire boiler. Can manually turn on boiler from heatlink fine and lights all come on but not from thermostat. Tried reseting both units but n...

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