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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 9162 Views
  • 0 replies
  • 9 kudos

Unapproved account accessing Google Home

My husband is not linked to my Google Home. We just downloaded the app, requested create a new Google Home account, put in our address and a different home name, however he could immediately see all devices linked to my Google Home. When I went to ch...

Rachel11 by • Community Member
  • 151 Views
  • 1 replies
  • 0 kudos

Resolved! Connecting to nVent Nuheat SIGNATURE

I am trying to connect the home app with the 'nVent Nuheat SIGNATURE'. This is a thermostat for a bathroom floor heat system. The thermostat is online and I can connect to it with their proprietary app. This had been working, but now when I try to co...

sjnehoc by • Community Member
  • 296 Views
  • 4 replies
  • 1 kudos

Resolved! Trouble activating Amazon Alexa Skill

Tryind to add the Amazon Alexa Skill.I open the Google Home App.Click the initial in the CornerClick servicesClick Amazon Alexa SkillHit next after the screen changesToggle on "Allow Amazon..."Toggle on "Allow Amazon to access..."Select "Hallway (the...

DCWJR by • Community Member
  • 305 Views
  • 1 replies
  • 0 kudos

Gemini to Schedule a Daily Home Device Status Scan

Hola a todos, soy un entusiasta de la tecnología y usuario de Google Home desde hace mucho tiempo. He encontrado una forma muy práctica de usar las tareas programadas de Gemini para supervisar mi hogar inteligente. Es perfecto para esos momentos en l...

Oscar010 by • Community Member
  • 118 Views
  • 1 replies
  • 0 kudos

Countries Time is not accurate

Everytime I ask my Google home(gemini updated) about time from other countries is not accurate. Even my local or my country time is not accurate. Please I wanna go back from Google home old version not this new update. Everything messed up. Please fi...

Macky143 by • Community Member
  • 145 Views
  • 2 replies
  • 1 kudos

Google time relative to sunrise/sunset it wrong

Ive been using Google home display for more that 5 years now ang generally its ok.But recently using automation on the Christmas light relative to sunrise/sunset. I set my lights to turn OFF 30 mins after sunrise, but it turned off 1 full hour in adv...

chardc by • Community Member
  • 150 Views
  • 1 replies
  • 0 kudos

Everything broke this week

Suddenly the Google Home app reports a whole heap of my lights and devices as being offline. The ones offline are all (I think) tp-link. They work through the tp-link apps so they aren't offline, it's just they aren't being picked up by Google Home.I...

Mim by • Community Member
  • 356 Views
  • 3 replies
  • 1 kudos
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