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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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I can no longer login to Nest on my laptop.

I can no longer login to Nest on my laptop. I deleted browsing and other data from Chrome, on WIndows 10, and can no longer log in. The Nest page says it has sent an email with password reset info, but no such email has been received. I tried multipl...

My Gmail account

Hello, My Gmail account was recently hacked. The hacker changed the recovery phone number, email, and password. As a result, I have completely lost access to the account. I tried the official account recovery page several times, but I could not regai...

Login / Account issue

For some reason, I was logged out of the Nest app (using my Nest account) and can no longer log in, since my phone number has changed. So I created a new Google account using the same email address as before, and wanted to add my Nest Protect to that...

spl4sh by • Community Member
  • 784 Views
  • 8 replies
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Diversity Equity and Inclusion

I am very concerned about Google’s policy on Diversity Equity and Inclusion and am thinking of minimising/ stopping my use of google and its products. Is the below statement correct? “Google is eliminating diversity hiring targets and evaluating rele...

KimM11 by • Community Member
  • 202 Views
  • 0 replies
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How to add lights to one group in google home app

HiI have a kitchen lamp with several bulbs that I want to control as one lamp..Homekit and others can do this. but I can't find that function in Google Home.I've spent hours finding a solution.. There are different workarounds. Same name, create a se...

Daniel_999 by • Community Member
  • 1129 Views
  • 21 replies
  • 0 kudos

Unable to change TV name

I have a Philips Android TV and it used to be called "TV" in Google Home. I had to set it up again after an update from Philips and it is now showing as the model number of the TV as its name. I want to change it back to "TV" but when I do it it neve...

SieraZ by • Community Member
  • 180 Views
  • 1 replies
  • 0 kudos
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