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Introducing AT&T Connected Life with Google Home Read more

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 7517 Views
  • 0 replies
  • 7 kudos

Everything broke this week

Suddenly the Google Home app reports a whole heap of my lights and devices as being offline. The ones offline are all (I think) tp-link. They work through the tp-link apps so they aren't offline, it's just they aren't being picked up by Google Home.I...

Mim by • Community Member
  • 137 Views
  • 3 replies
  • 1 kudos

Resolved! Gmail account recovery by mobile phone

Hello sir I was a Google account- I used this I'd before few months in this mobile but now I can't sign I my account. Sir I lost my gmail account password I have recovery phone number is ##### .please recovery my account. Please send me reset link of...

Nk914004 by • Community Member
  • 142 Views
  • 1 replies
  • 0 kudos

Gemini in home, can't use the chat engine?

I got the Gemini home upgrade and went through the process of updating my home. I went to use the chat engine to see how that worked and it keeps reporting that "Ask home isn't available in your home yet..but you'll get a message once it is.." So I'm...

hmstanley by • Community Member
  • 96 Views
  • 2 replies
  • 0 kudos

Custom Gemini voice for each user in the home.

hi,Does anybody know with Gemini if there’s a way that each user in the home can have their own own custom voice settings? Each user in my house has the Google Home app and when they change the voice in their home settings, it changes voice for every...

Chucky44 by • Community Member
  • 148 Views
  • 2 replies
  • 2 kudos

Please add Google Home app for Ukraine region

I don’t understand problem to add app for Ukraine region. My friend from US gave me nest devices and I was so surprised when I found out that I couldn't download the app. i client of google product a lot time and why I can’t use google home app in uk...

Jevhen by • Community Member
  • 105 Views
  • 3 replies
  • 0 kudos

Google Home Premium

I recently updated to google home premium and My Nest just understand english now, I speak spanish, how can I deactivate google home premium (all the options in google help doesnt work) or change the language in my google nest to understand spanish a...

SiriusXM not working for certain accounts.

I have my SiriusXM account linked to my Google Home app. When I asked to play a specific station on it, I have no problems. But when my daughter asked to play a station, it does look like it’s going to play but the player for SiriusXM doesn’t open on...

Chucky44 by • Community Member
  • 123 Views
  • 3 replies
  • 0 kudos

NestCam with Floodlight

I installed a NestCam with floodlight. The cam is working fine but the floodlight is either on or off with no connection to the motion sensor. What do I need to do for the light to turn on only in response to motion?

ZR11 by • Community Member
  • 79 Views
  • 1 replies
  • 0 kudos
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