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Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest app on iOS keeps logging me out—any solution?

Hi everyone, I’m having an issue with the Nest app on iOS—it keeps logging me out randomly, even after I’ve logged in multiple times. I'm using the latest version of the app on an iPhone with up-to-date iOS. It’s frustrating to keep signing back in, ...

Resolved! Can't remove devices

What the heck? I tried to use Google Home to automate my Arlo system (long story), and I added both the Arlo base station and four cameras to Google. Now I can't remove the cameras. When I tap on one in the Devices section of the app, I'm taken to a ...

rickw55 by • Community Member
  • 90 Views
  • 3 replies
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Cannot log in online

Cannot login to home.nest.com. I has been fine for years. Now I have the blue screen with spinner. Tried Chrome and Firefox, same result. Nest app on my phone is fine.

Daikin AC keep disconnecting from Home

Hello, i have this Daikin unit since 10 years, always worked fine with Google Home integration.Now i find out my unit doesnt respond anymore to vocal commands so i checked in the Home app and i see the unit was offline.If i relink the integration the...

Google Home won’t switch to away

I have two members in the household, each with one phone linked to my home. I can see on both phones that the presence sensing and location sharing settings are on. In the activity history tab I can see that when I leave the home, it says “your locat...

Remove the device

Dear Google Support Team, I hope this message finds you well. I am writing to seek immediate assistance regarding a security concern with my Google account. Recently, I discovered that an unauthorized person login my Android device has been installed...

Shanu1994 by • Community Member
  • 143 Views
  • 1 replies
  • 0 kudos

Device in “Linked to me” unable to add to home

I recently added a device to Google Home through a third-party service. It is shown in “Linked to Me” and I can control it fine. However, when I try to add it to my home, I am unable to as the button is greyed out.

letters by • Community Member
  • 116 Views
  • 2 replies
  • 0 kudos
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