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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Broken UI in home app

Brocken UI throughout the home app. Where you cant click or close windows because the UI goes above the menu bar and is unclickable and some text and menu go behind the front facing camera. I cant even report the issue in the app because the UI won't...

D-ferris by • Community Member
  • 75 Views
  • 1 replies
  • 0 kudos

Google nest hub home max malfunctions. So many to count.

I bought this product yesterday - The nest home hub max - and not even 24 hours after receiving it it’s already cutting out when I use the Bluetooth function. The weather temperature is no longer showing in the screen display. My screen display menu ...

George421 by • Community Member
  • 96 Views
  • 1 replies
  • 0 kudos

Google Home App Notification problem

HelloI have created some automationse.g. : alert me when the Nest thermostat temperature is above 28 cpush notifications only arrive when I open the Google Nest app they fail to arrive when the app is closedI have created other alerts but the same th...

Lelix2603 by • Community Member
  • 86 Views
  • 1 replies
  • 0 kudos

Device recovery issue - Thermostat not showing up.

I recently experienced an issue where my Nest Thermostat wasn't showing up in the Google Home app on my Android device. Both devices were on the same Wi-Fi network, and I had to restart the thermostat and my phone before it was detected again. It wou...

Preezy by • Community Member
  • 66 Views
  • 1 replies
  • 0 kudos

Googlehome WiFi

同じWiFiを使用しているのにGooglehomeの方では同じWiFiに繋がっていないことになっています。ローカルネットワークをオンにしていてもしていない事になっています。どうすればいいですか？

ppr2 by • Community Member
  • 81 Views
  • 1 replies
  • 0 kudos

Connection issues with doorbell

I had 2 different Nest accounts, trying to add a device to the other account it fails due to "device is already connected to another account", my oter account, whicht already has been cancelled and I cannot login to the old one. On "Forgot password" ...

LourensN by • Community Member
  • 64 Views
  • 1 replies
  • 0 kudos
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