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Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4651 Views
  • 0 replies
  • 6 kudos

No home notifications on Motorola RAZR ultra 60

Using latest update versions of Android OS and G home app on Motorola RAZR ultra 60 but not getting notifications e.g. From Google doorbell. So doorbell now useless. I know the problem is not with the doorbell because still get the notifications on m...

DanielleM by • Community Member
  • 61 Views
  • 1 replies
  • 0 kudos

Billing and something else

My card was cancelled and I’m just trying to update it and renew services. Had a few questions before that the automated system could not answer. Wanted to speak to a live agent prior to any comment and contracts. Thank you for your time

Can not unlink older items from Google Home

This post is for @Nightmanhome . I found a work around to getting rid of those unlinked old devices. I removed them from my home and added them to a home I titled "Old Broken Apps". Honestly, I just wanted to stop seeing it. Then, I removed myself fr...

Joshnane by • Community Member
  • 97 Views
  • 2 replies
  • 1 kudos

Setup/Questions

I have two issues/questions:I've been using my Google Home Nest Hub and app for several years and have always liked it. I've suddenly got an issue with one TV. I have a Samsung TV with a Roku streaming stick, Google Home is on Samsung Galaxy S24. I u...

mjngltn by • Community Member
  • 118 Views
  • 2 replies
  • 0 kudos

Google Home Presence Sensing is not showing in settings

A few days ago, I was able to make a routine which is triggered by me leaving the house. That worked for a few days. But I noticed after a few days, nothing happened anymore.I am now UNABLE to select location based routines (screenshot: https://photo...

ErikDB by • Community Member
  • 170 Views
  • 5 replies
  • 1 kudos

Ultra rite app

Hi, I have just purchased 2 ultrabrite bulbs for my stairs, I already have 2 living room ones and on in all 3 bedrooms which are all connected to my home hub. I have linked the new bulbs to the ultrabrite app no problem but when I go into the home ap...

Nest Migration

I can’t get my brother to get access towards the Google Nest cameras because he needs them to be migrated to Google but he doesn’t have a nest account and we did setup his account for it. So i’m wondering if these cameras are just stupid

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