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Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Google Home Release Notes: April 28th Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 0 replies
  • 9 kudos

Voice control STILL inconsistent

So, I was finally able to get rid of Gemini by hard restting my app and removing all data for it, and setting up a NEW account! It worked like it was supposed to for a week! Suddenly Google started once again forcing me to get Gemini - which I will c...

duglop by • Community Member
  • 109 Views
  • 2 replies
  • 2 kudos

nest thermostat

I tryed to log in to google and nest, google after I click it just goes back to my user name. nest states wrong user or password. I tried to reset and it never emailed me a link.

APS rebate $50 ?

Upon installing my Google nest third generation, the app prompted me to enter my APS account number to get a $50 incentive for participating in a power savings program. While in the app, I must’ve timed out and now I cannot access that page for APS a...

CMT909 by • Community Member
  • 95 Views
  • 1 replies
  • 0 kudos

Resolved! Delete old devices in my home network

How can i delete old devices , like old phones or tablets which in old days connected to my home WiFi network but these devices are not anymore in service . I can see old devices in my home app but their is no delete or disconnect function. Thanks fo...

Joost2651 by • Community Member
  • 455 Views
  • 1 replies
  • 1 kudos

Changing the age

I am told by Gemini that I am under age and can't use the feature on Gmail or Messenger

Google assistent not listening when tv is in standby

HiI have an TCL 85C765 google TV, and I used to turn on my tv when it was in standby, by asking "Hey Google".I dont know when, but for a couple of months, it stopped listening. I tried the power save setting, network settings, standby modes, voice re...

Mstrkllr9 by • Community Member
  • 135 Views
  • 1 replies
  • 0 kudos
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