If I removed a Google device how do I add it back on another account

[abellaj]

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Original Poster:Kishore A 5851

I had a Google device (lights)on another account and I wanted to add it to my account so I removed it from the first account and I want to know know to add it to my account after removing it

[James]

Hello Kishore,

Thanks for the post. This is a great question and we'd be more than happy to help. Google doesn't actually produce lights, but we do partner with a lot of other companies that make what we call "Works with Google" products. I'm assuming that's what your lights are. Please check out the article below for set up instructions.

Set up and control Seamless setup smart devices

Please reach back out if you need anything else.

Sincerely,

James

[Cheche]

James, the above link won't open for me. Can you repost it?

[frances]

Hi Cheche,

Here are the steps to adding a smart device that is compatible with Google Assistant:

1. Set up your Google Nest or Home speaker or display, if you haven’t already done so.
2. Plug in and turn on your smart device in the same room as your speaker or display. Note: After you complete setup, you can relocate your device.
3. Open the Google Home app . Make sure you have the most recent version.
4. At the top left, tap Add   Set up device   New device .
5. Follow the in-app instructions to complete setup.

Tip: The name you give your device will be used for voice commands. Use a name like “reading light” or “overhead light.” Don’t include the name of the room when you name the device. 

Need help with setup? Check out Seamless setup troubleshooting.

Please let me know if you have any other questions or concerns. Thanks!

[Cheche]

I already tried that. It can't find the device and it loops back to "what device are you setting up?" I have done this at least 20 times.

[frances]

Hi @Cheche

Thank you for your patience at this time. First, I have some more questions to get a better understanding of this situation.

• Which brand lights are you setting up? 
• Are you moving the lights to another account?
• Is this the first time you are setting up the lights?

I look forward to your response, let's get this issue resolved!

[Cheche]

Hi. I am not setting up lights. I am trying to set up a chromecast. I disconnected from one network, but now it doesn't appear as a new device to set up on a new network. 

[frances]

Hello Cheche,

Thanks for your patience again, I appreciate it!

Just a quick question, can you confirm that you factory reset your Chromecast and re-linked it in the Google Home app as a new device? 

Please let me know if that resolves or the issue or not, I appreciate your response! 

[frances]

Hi there,

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. I look forward to your response, we're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.