04-24-2023 11:12 AM
I’m not too entirely sure how to label this - apologies. I have been trying to link my spotify account to my google home device, and it shows as linked in the home app - however when I try to play music on it using my spotify account - it says that my Spotify account isn’t linked. I’ve re-downloaded both apps, signed out of spotify, turning off the device etc., however nothing is working.
04-29-2023 01:13 PM
Hello lawliet,
Thanks for visiting the Community.
Go ahead and factory reset, then setup your Google Home device to ensure that it's configured on the email account signed in in the Google Home app.
Let me know if this helps.
Best,
Lovely
05-02-2023 01:24 PM
Hi there lawliet,
I'm checking in to see if you've tried the steps above. I'd be glad to hear from you.
Cheers,
Lovely
05-03-2023 01:42 PM
Hey lawliet,
We want to ensure you are good to go. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity.
Thanks,
Lovely