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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4121 Views
  • 0 replies
  • 5 kudos

Resolved! home app on new android mobile S21 Sasung doesnt work

ok i need some help i try all but my knowledge is not enough:( I bought a new phone s21 before the s9 my google home app works on the s9 but i dont get it installed on the S21. i can download it from the app store. it start with some blocks and the w...

juudje by Community Member
  • 1301 Views
  • 3 replies
  • 0 kudos

Tecken Smart Plug and Google Home

I'm trying to add Tecken smart sockets to a room in the Google Home app. I've linked the account in "Works with Google" and it shows "3 devices" however when I go to my list of devices available to add to a room, those devices aren't displayed as opt...

No live weather on the nest app

We live in a new build house and the estate has been here two years. When going into home info in the settings and putting our address and dropping the pin at our house location, we don't get the live weather or outside temperature on the app, it con...

How to change order of rooms listed in Home

[This is not a "Getting Started" issue, but had to choose category from a paltry list that doesn't (but should) include an "Other" option.] I have three Chromecasts, two in Living Room, one in Bedroom. My Living Room and its Chromecasts used to be li...

Screenshot_20211121-195329.png
yeltommo by Community Member
  • 3118 Views
  • 8 replies
  • 1 kudos

Picture quality

When using Chromecast built-in my picture quality is not showing it as 720 although the stream is available and selected in 720. Also whenever it connects the volume is at 100

Rob50 by Community Member
  • 2970 Views
  • 14 replies
  • 0 kudos

Unable to log into Nest app on iOS device

Hello,I have been unable to log into the Nest app since Sept 2021.Here is what I have done:Uninstalled the appPowercycled the deviceReinstalled the appComplete app onboarding and supply credentials to loginResult:The nest app has a spinning icon and ...

microChasm by Community Member
  • 1215 Views
  • 4 replies
  • 0 kudos

Nest App

The Nest App worked perfectly for 2 or more years, but now has locked me out.It says password is incorrect - but it is not !! I tried the 'forgotten password' approach, but no email received.It is not in Spam and my email provider confirms an email h...

Offline. Cold house.

Nest shows offline on the phone. The people at the cold cabin (our friends) tried factory reset. Tried charging it. The display kept saying that the battery had no charge. Couldn't get the heat to turned on. They got it on once. It stayed on for a li...

Marilynn1 by Community Member
  • 446 Views
  • 0 replies
  • 0 kudos
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