cancel
Showing results for 
Search instead for 
Did you mean: 

I moved to a new home and now can't remove old home from Nest app. The home is no longer in Home ap

lacortes1
Community Member
 
4 REPLIES 4

MelbaDT
Community Specialist
Community Specialist

Hey lacortes1, 

 

Thanks for reaching out and sorry for the delayed response.

 

By any chance, are you logging into your Nest app using a migrated Google account? If yes, had you signed into your Google Home app using the same email address you're using on your Nest app? You might need to also force close your Google Home app then reopen it before trying again. 

 

Keep me posted. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

I'm checking back in. Feel free to reply back should you still need help with your Nest thermostat. 

 

Best, 

Melba

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS