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Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Cant connect to cloud

i logged out of my google app and whenever i try to log back in it gives the message: ‘cant connect to cloud’ i tried using a different google account but somehow i still cant log into the google home app, i now have 0 control over my google home dev...

Jeroen_Sl by • Community Member
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  • 4 replies
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Neat heating history does not match when heating was on?

Hi I’ve been monitoring usage (trying to get heating bills down!) yesterday the heating was on 6.30-8.30 (2hrs) 5-10pm (5hrs) so 7 hours total the app says 15hours usage!? when heating is down it is on 12 degrees - today has been colder and the heati...

Emm75 by • Community Member
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  • 0 replies
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cancel subscription NEST AWERE

I can't find where I can cancel nest were subscription please contact wit me or email me how to do it please my email # or #

Low battery

I have a Neat thermostat Generation 3 that the battery wont charge. What should I so?

Set up but didn’t work

Set up google home to run presence sensing on away but after leaving home for 30 minutes the app still showed us as being at home still.Any ideas why this would be?

Use presence sensing to auto turn on lights at sunset

Hi, attempted to use presence sensing to auto turn on lights at sunset when we were not at home. However the lights came on as soon as we left home despite it being several hours until sunset.Is it possible to set up so only come on a sunset? Thanks

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