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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest thermostat will not charge

Battery will not charge using usb cable and shows not connected to wifi.It has been charging for 3 hours.Is this fixable? if so, how

JazzyAunt by Community Member
  • 767 Views
  • 3 replies
  • 0 kudos

Speaker Groups Disappearing

Speaker Groups that I create in the Google Home app disappear as soon as I leave the app. It will let me delete groups but new groups don't save.I have tried restarting my phone, restarting the devices, restarting the modem/router, and removing & rei...

Drewch by Community Member
  • 1003 Views
  • 2 replies
  • 1 kudos

Unable to login Google Home application

Internet has been restored, but unable to reconnect nest router wifi. Unable to login on the Home Network Settings page using my Network Name and password.

GWB by Community Member
  • 465 Views
  • 1 replies
  • 0 kudos

Home is maintaining a list of all historical device/pair names

I just had a huge amount of trouble getting some paired speakers to work properly; even resetting then proved difficult as it kept getting confused about their names, and not actually being able to break the pair. At the root, I think, is that the ol...

Screenshot_2023-09-29-20-16-00-448_com.google.android.apps.chromecast.app.jpg

Changing administrator for my google home account

My Google home account is through an email I no longer have. The Google account is complexly gone and I no longer have access to it. I want to change it to my current email but it won't let me. I've deleted the app and re installed but still not givi...

Egeddes by Community Member
  • 1140 Views
  • 1 replies
  • 0 kudos
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