cancel
Showing results for 
Search instead for 
Did you mean: 
Apps / Account

Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Accessing/Editing personal info

On occasion I need to verify that it's really me trying to get into my Google account. I need to be able to view and edit what that telephone number or email account is. What, for example, am I supposed to do if I get a new phone number or move to a ...

Camera already connected to another account

I had my nest products set up and working perfectly, but it all went wrong when I got pestered to migrate to google.since doing that, lost all my nest products one the app, and when trying to reconnect, keeps saying it’s connected to another account....

Johnnymac by Community Member
  • 963 Views
  • 5 replies
  • 3 kudos

Thermostate unit (F) in google home app

The unit of the thermostat suddenly changed to Fahrenheit on Google Home app.Previously, it was displayed in Celsius and was able to perform voice commands. Right now it's displayed in Fahrenheit in the Google Home app.The manufacturer's equipment an...

Martin-P by Community Member
  • 443 Views
  • 3 replies
  • 0 kudos

Sleep sound keeps playing in my nest all night long

Hello, when I use the bedtime routine, my google nest mini keeps playing sleep soundly. It would stop about an hour earlier, but now it plays all night. What can I do to make the sleep sound country night play continuously for 1...

Resolved! Leave Nest Field Test Program & Unlink Account

I used to field test for Nest (starting in 2016). My email address (Gmail) is still associated with the FT program. Because of this, I cannot use the production version of the app with my Google Account or link it to my Google Home. Also, the associa...

IMG_4702.PNG
carlymy by Community Member
  • 1182 Views
  • 8 replies
  • 1 kudos

Unable to migrate from Nest to Google

Hi all;I am trying to migrate my nest account to Google. I've selected my personal Gmail account but after couple of seconds I got an error. There is no Error code but only this: "Unexpected error has occured". Can anyone help me to find solution? Th...

selimsel by Community Member
  • 6128 Views
  • 37 replies
  • 9 kudos

Sound through speakers

Has anyone's speakers which are driven through an amp using the Google Home App suddenly reduced to half the volume output that they were? This is on 2 different amps feeding 2 different speakers so I believe that it is the App to blame? Many thanks!

Chrised72 by Community Member
  • 213 Views
  • 3 replies
  • 0 kudos

Google Home is utter garbage

Why is that this app is so buggy? Every time I go to use the stupid app it always tells me my devices are unavailable or offline when clearly they are. This is every other day. Either that or it's always something went wrong. Why is the app so freaki...

Anonymous by Not applicable
  • 1015 Views
  • 10 replies
  • 7 kudos

Adding a user to Google Home is not working, please fix

I am unable to add my wife to my Google Home account. I am selecting the home and then + and inviting a user. I have put her email in and sent the invite many, many times and she has never received, the email address is correct and it is not going to...

Rich10 by Community Member
  • 567 Views
  • 6 replies
  • 1 kudos
Polls
Do you use automations or Routines in your smart home?
to vote