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The right access for the right people, with the new Member role Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 0 replies
  • 7 kudos

Geofence error present for multiple weeks

Hi everyone,I have multiple Nest and Hue devices at home and several Home routines that depend on voice commands, time schedules, and home presence. I designed them all using the Home web version.While the voice and time driven automations all work, ...

flolo by • Community Member
  • 344 Views
  • 0 replies
  • 1 kudos

Products offline

Something with this update caused all my Google nest devices to go offline through the app. Thankfully they still work manually but anyone have a solution to get them back online through the Google home app?

Connection issues

After a prolonged blackout nothing wants to work. None of the lights that were connected to my home app are working. They are still there but are only showing off line. Any idea on how to get them working again. Simplest explanation possible as I'm p...

Ems1973 by • Community Member
  • 592 Views
  • 2 replies
  • 0 kudos

Unlink accounts on specific devices

Does anyone have any idea on how to unlink non-household member accounts showing up under specific devices? Accounts can't be selected or managed under the 'device settings/recognition & sharing/linked accounts'. Occasionally this account owner ends ...

rov3rt by • Community Member
  • 4028 Views
  • 2 replies
  • 2 kudos

How can I customize the appearance of the Home app interface?

How do I jazz up the look of my Home app? Any way to change colors or throw in some cool backgrounds? Can I shuffle things around, like moving rooms and gadgets to make it feel more like my own? Trying to make my smart home setup not just smart but s...

pablolari by • Community Member
  • 1107 Views
  • 2 replies
  • 0 kudos
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