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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Yale lock solution

Post a question last year on my Yale lock disconnecting and never reconnecting. My topic was locked and no one ever helped me with my support case. So if this has happening to you... I've figured it out finally.The problem is, nest connect doesn't li...

Kailus by • Community Member
  • 650 Views
  • 3 replies
  • 0 kudos

Google Home App - casting screen from Samsung phone to Sony TV

Hello. I'm having trouble casting my screen from my Samsung Galaxy s20fe 5g to my Sony Android TV. I cast my screen using the Google home app. Transmission does not work every time and it manifests itself in the fact that it is impossible to establis...

Bartek90 by • Community Member
  • 795 Views
  • 2 replies
  • 0 kudos

Cannot log into my Nest account using google, via iOS app or browser

Has anybody else had issues with logging into their Nest account? It keeps redirecting me back to the "Sign in with google" page. Is not a password problem as it get's past that stage, loads the blue screen with the Nest logo and just redirects me ba...

hongsit by • Community Member
  • 1030 Views
  • 4 replies
  • 0 kudos

Family link account no longer can link any Works with Google apps

My daughter's family link account used to be able to link to 3rd party Works with Google apps within Google Home. Now when I try to relink her account to services such as Roborock, Philips Hue, XBOX, myHue, etc. she receives an error message. I have ...

jonkrohe by • Community Member
  • 1231 Views
  • 3 replies
  • 0 kudos

Control Problems re Phillips Hue Lights

I used to use LIFX lights and could control colors and other features from the Home app. I've switched to Phillips Hue and connected the account to the Home app. But all I can do is turn then on and off. I cannot control colors or brightness. Any ide...

Rob29849 by • Community Member
  • 357 Views
  • 1 replies
  • 0 kudos

Inviting others a Google Hub

I have several Google Hubs (large and Minis), all connected to my primary email account. love the devices and the useability. But having tried without resolution to invite guests, and after many, many attempts for years I have just been informed that...

Nine874 by • Community Member
  • 475 Views
  • 2 replies
  • 0 kudos
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