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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4269 Views
  • 0 replies
  • 5 kudos

The Home App should be renamed the Trash App

One of my 4 access points hasn't worked in a few weeks. I bought a new (later version, refurbished) one. Upon trying to connect it using the spectacularly useless Home App, the entire network went down. Now, I have $450 worth of hardware that's worth...

Home keep turn off my light

I have had for several years one lamp in google home that is turned on by "Gentle Wake up" to control it sequentially through my home automation system Control4 the rest of the house. now since a few months it is not working properly. Once Google tur...

Cannot sign up for Rush Hour Rewards with ConEd + Nest

We are unable to sign up for Rush Hour REwards with Nest, and use Consolidated Edison in NYC for power. The Nest app asks for our utlities account number, and when we enter the number provided on our bill, it says "invalid account number"Is there any...

Resolved! Deleted home

Hello,Purchased new Nest Thermostat. When trying to add to my Nest app it added to a new home with the same name as my existing home. I could see my cameras under one home, and new thermostat under the other home with the same name.In process of tryi...

Gintonics by • Community Member
  • 957 Views
  • 1 replies
  • 0 kudos

WeMo-Home Disconnect

The Home app displays all of my WeMo devices as 'Offline' while the WeMo app is connected and operative. This connection comes and goes on the Home app but is reliable on the WeMo app. Any other app connectivity issues?

Google shopping list

My wife and I want to use the same shopping list - how do I get Google to recognise BOTH our voices for that single list?

PKY51 by • Community Member
  • 386 Views
  • 1 replies
  • 0 kudos

More repeating Google nest problems

Google Nest and OK Google problems not fixed... Because Google can't even go more than a few days without a problem in the last 4 years I have never had more than one week with no Google problems... This is how incompetent Google is... Every single p...

duglop by • Community Member
  • 877 Views
  • 3 replies
  • 1 kudos

Resolved! Xiaomi mi bedside lamps 2 are not appearing on the app

I have been using 4 x Xiaomi mi bedside lamps 2 since more than a year ago, but after the last google home update they are not appearing on the app anymore. On the mi home account I see only 1 device now (mi fan 2 pro) I lost 4 devices. Tried to log ...

allbeasts by • Community Member
  • 17686 Views
  • 70 replies
  • 15 kudos
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