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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6538 Views
  • 0 replies
  • 7 kudos

Merge two Google nest accounts

I have a Google account that I use when I manage the Nest devices at my residence. I have a second Google account that I use to manage the Nest devices at a rental property. Can I move the rental property “home” to my other Google account so I can ma...

Sachelis by • Community Member
  • 2239 Views
  • 4 replies
  • 0 kudos

Mi Vacuum Mop 2 pro

Hi,I bought a Mi Vacuum Mop 2 pro a year ago and connected to my google home app, everyone in the house had access to the device in the family account. But a couple months passed and it disappeared from Google home, and now I can't connect because it...

Cannot play sound on a phone if a sensor is starter for a routine

I have a P8P phone and a zigbee open/close sensor connected to my network. No other smart devices. I am trying to set up a personal routine which will play a sound on my phone if the sensor changes state to open.I've written a script which pushes a n...

rudar by • Community Member
  • 460 Views
  • 0 replies
  • 0 kudos

Resolved! Unable to add Family Member to Google Home

Hi,Trying to add my wife to my Google Home. When she clicks the email invitation it tells her she is in a different country to me.We are in the same country and in the same room.Both our accounts have the same home addresses definedWe do not have any...

Salandelle by • Community Member
  • 1310 Views
  • 3 replies
  • 1 kudos

Can't view existing alarms

We have some alarms (or routines) that were set a few moths ago that go off on weekdays on our Google Nest devices, but I can't find these anywhere in the Google home app.They were set by my partner who is not too tech savvy, and she can't find where...

John84 by • Community Member
  • 406 Views
  • 0 replies
  • 1 kudos

DISH not showing up as an option to add in assistant

I just upgraded to the hopper 3 and Joey's on my DISH network. I want to add Voice Control and in going into assistant and home controls. There is no icon or option to add DISH. I have tried using my phone, which is a Samsung S9 and my Galaxy Tab A8 ...

NGP by • Community Member
  • 338 Views
  • 0 replies
  • 1 kudos

Devices not adding

I'm having issues adding and linking devices. When I try to add new linked accounts, e.g. Homey, update exiting linked accounts or remove existing linked devices e.g Meross / Tado the App says its performed the link etc but then I get a spinning circ...

Required Transfer to the Google Home App

Google made me transfer all my cameras to the Google Home app except my doorbell. Which is annoying because I now have 2 different apps for my cameras. How do i transfer the doorbell?

THS by • Community Member
  • 1222 Views
  • 3 replies
  • 0 kudos
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