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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 3975 Views
  • 0 replies
  • 5 kudos

Devices screen automatically scrolling

Anyone else have this issue, on the "Devices" page it just continuously tries to move the screen to the top. See attached video.From what I can tell it's when the thermostats cycle between the current and target temperature, it just moves the screen....

What kind of bull**bleep** scam site is this?

I login via Google, restart the browser and you immediately have forgotten the **bleep**ing login and I have to register again USING THE SAME GOOGLE ACCOUNT??!?!?!?!What kind of hipster drug party circus show are you running at Google?

Slant1 by • Community Member
  • 1237 Views
  • 6 replies
  • 0 kudos

Lorex camera not streaming on Nest 2nd gen

Hello, I have Lorex cameras installed in 2 different properties. The Nest 2nd gen hub is able to stream one location but does not display the camera on the other location. It just displays a black screen with display “lorex camera”. Could this be a c...

SV2023 by • Community Member
  • 486 Views
  • 1 replies
  • 0 kudos

Nest / Home Compatibility and Connection

We just bought two Battery Nest Protect Devices and while I understand that the protect devices cannot be added to the Home App I cannot even add nest as a connected service through the “Works with Google” function because I created my nest account u...

Re-do my home

I want to clear all my devices in my house and re-install everything. I have a few light bulbs that seem to have a mind of their own and I have tried other things to re-connect. What is the best procedure to clear the entire home and start over?

Ezviz camero not detected as device for routine/automation

Hello everybody,I hope you're all doing well.I recently installed an EZVIZ CB8 camera here in France and successfully linked it to my Google Home using the Ezviz app connector feature. The setup process went smoothly, and within just a few clicks, I ...

zeratool by • Community Member
  • 866 Views
  • 1 replies
  • 0 kudos

Nest Protect as Routine Starter

I am not here to rehash the extremely limited functionality in the HOME app with regard to Nest Protects but trying to explore some scrap of functionality. I have a total of 10 Nest protects between my main house, granny unit, and shop. All but one o...

justsam by • Community Member
  • 1527 Views
  • 4 replies
  • 0 kudos

Roku not connecting to Home App

Roku will not register to Google home despite unlinking and relinking, re-setting all setting, checking and reconnecting WiFi. Google home recognizes the device, but will not link the device to a room in the home app. HELP. No answers on this forum h...

Trouble migrating settings from Google Wifi to Google Home App

I haven't used the Google Wifi app since setting up my Home Wi-Fi system several years ago. Now is is inoperable and says to migrate to the Google Home App. I've installed the App on my iphone, but now it doesn't recognize my Home Wi-Fi mesh system. ...

grceman by • Community Member
  • 416 Views
  • 1 replies
  • 0 kudos
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