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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4307 Views
  • 0 replies
  • 5 kudos

Problem with MI SMART CLOCK and V-TAC Lights

Dear all,I have problem with my Mi Smart Clock and V-TAC light.When i try to drive the light V-TAC from the Mi Smart Clock device, it not working fine. But, otherwise, if i try to use a normal cellphone device android with google assistant it working...

Alex82nc by • Community Member
  • 589 Views
  • 2 replies
  • 0 kudos

Devices allowed in Away and Home mode

Hi,It seems that I can only control selected devices, mainly lights and switches, for away and home mode. Is there any way to control other devices like air conditioners and fans in the various modes?Thanks.

LFS by • Community Member
  • 485 Views
  • 1 replies
  • 0 kudos

Creating Personal Routines with Google Home for Web

Sorry for the mis-labeled "Android" entry, there is a no entry for "Web".When using the automation editor on the web, I can't seem to find a way to create a personal routine. It seems I can only create household routines. Is this intentional or am I ...

Kiboko by • Community Member
  • 502 Views
  • 1 replies
  • 0 kudos

Google Home

I recently upgraded from the 6 pro to the 8 Pro Google Home, presence settings were working fine on the 6 my lights would come on when home and go off when away since upgrading to the 8 Pro it's not working any help appreciated

Nbergin by • Community Member
  • 489 Views
  • 1 replies
  • 0 kudos

No service at home

I’m unable to look at my wireless service. It keeps telling me to login to my wireless network and it doesn’t give me the option to call someone back

Lilmac128 by • Community Member
  • 395 Views
  • 1 replies
  • 0 kudos

light on only when its dark

hey all,i have a question regardging a routine im setting up for when i come home. When i say hey google im home, google starts my sonos speakers on a radio (took a while to set up) and also my lights. now how can i tell google to only turn on my lig...

vedett by • Community Member
  • 830 Views
  • 1 replies
  • 0 kudos

Google Home in Ukraine

When will Ukrainians finally be able to fully use Google Home and Google Nest?

VinGrey by • Community Member
  • 716 Views
  • 3 replies
  • 2 kudos
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