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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5005 Views
  • 0 replies
  • 7 kudos

Non-household member controlling devices

A couple weeks ago our kitchen display began playing a particular cartoon every night around the same time. I wasn't able to figure out what was happening until a coworker mentioned the same cartoon during a conversation. Apparently, his son asks the...

rov3rt by • Community Member
  • 779 Views
  • 2 replies
  • 0 kudos

how to Download the Google Home App 2023 with new phone to use

new Hardrive and Router on my Windows 10 Computer. I do not have the Google Play Store App ;installed and understand that I cannot download it, but I need to download the Google Home App to update my my new WiFi Name and Password to my Google Home De...

Michael20 by • Community Member
  • 493 Views
  • 1 replies
  • 0 kudos

Sign in notification for managed account

There seems to be no way to permanently dismiss this sign in prompt on Home App launch for my child's managed school account that is logged in on my phone to check and complete homeowork. The notification reads "sign-in request" and shows the organiz...

SeeBee67 by • Community Member
  • 298 Views
  • 0 replies
  • 0 kudos

Nest / Home Info Problem

I have two "Homes" defined in the Nest App, both of which have Nest Thermostats.In "Nest Settings / Home Info" I can set the address for one of the Thermostats, but the other doesn't have an input field for me to add the address? This then stops the ...

lankylad by • Community Member
  • 316 Views
  • 0 replies
  • 0 kudos

Govee led lights offline

I have been using my Govee strip lights with my app, however they have stopped working and show offline, I have unlinked and re connected still show offline, I have removed completely and added again however same happens.Have same issues with 2 sets ...

Maxfx by • Community Member
  • 2940 Views
  • 3 replies
  • 0 kudos

Account Linking (Google Home)

When attempting to link Merkury Smart Home to Google Home it says account link successful then immediately says no compatible devices found. I've attempted uncoupling the accounts via Google Accounts, clearing cache for both apps, and relinking but i...

Download the Google Home App

I have installed a new Hardrive and Router on my Windows 10 Computer. I do not have the Google Play Store App ;installed and understand that I cannot download it, but I need to download the Google Home App to update my my new WiFi Name and Password t...

Resolved! Nest cameras

I am using 3 Google cams and 14 NEST cams (not Dropcams) in my Google Home App. The continuous recording works with the 3 Google cams but all the NEST cams only record when triggered. They do continuous recording in the NEST app but not in the Google...

Watzi by • Community Member
  • 1833 Views
  • 7 replies
  • 0 kudos

How to remove user from Nest app access

There is a person listed as having 'full access' ion the nest app. They are not the owner, I am the owner. I want to remove the person but there is no way to do so. It says that all members are now managed through the Google Home app. However, I am t...

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