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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Google home photo frame

I cannot pair my google home to my android phone or my iPad. They were pnce paired. I’ve update app..rebooted internet as well as unplugged google home. I could not reboot app. Directions on that does not fit for my iPad. I went to settings but there...

Nonrev by • Community Member
  • 439 Views
  • 1 replies
  • 0 kudos

Network Missing from Google Home

I have been managing my Google Wi-Fi mesh system for a couple of years in Google Home on my iPhone XR with no problems. I got a new iPhone 12 Mini and migrated Google Home to it and now the network icon is missing from the app and I can't add it eith...

mj9999 by • Community Member
  • 1095 Views
  • 7 replies
  • 0 kudos

Cync no longer working with Google Home App

My Cync Light bulb worked for several months within the Google Home App. A few weeks ago a thunderstorm hit and we lost power. Once power was restored, the Cync Bulb wasn't responsive in the Google Home App anymore. I forgot the device first, then re...

bholderb by • Community Member
  • 503 Views
  • 1 replies
  • 1 kudos

First Reward

When will I receive the $75 MasterCArd? I've registered a long time ago and my Nest have been adjusted 3 times already this year.

TomD66 by • Community Member
  • 332 Views
  • 0 replies
  • 0 kudos

Google Home app Crashes when opening

Hi can you help with the Google home app? When I have updated the app and the welcome screen opens and you press the “next” button the screen close immediately and you are returned to the iPhone/iPad Home Screen. All iOS soft is up dated and I have a...

Pbent22 by • Community Member
  • 1005 Views
  • 6 replies
  • 0 kudos

Migrating to GOOGLE HOME

My nest app uses my Email # while my GOOGLE home uses #. I have used NEST thermostat and smoke detectors for years with my NEST app; The migration I am being forced to undertake to GOOGLE HOME is simple untenable. I try from NEST and get that my NEST...

Gerry_Lazz by • Community Member
  • 1919 Views
  • 5 replies
  • 0 kudos

GMC integration

When will this integration work again? The fact it doesn't work is frustrating and the lack of answers even more so! GMC says it still works with Alexa. Do I really need to switch my many speakers and displays to Amazon and echo?

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