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Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4270 Views
  • 0 replies
  • 5 kudos

Cannot create Nest Account!

New Thermostat. The Google help people are saying its an account issue, but not exactly what issue or how to fix it! I've been through all the hoops and all I get is the same issue when trying to create a NEW nest account. After entering my google em...

Some Google Home suggestions

• ⁠Can we see a Public Beta Upgrade / Testing for Google Home iOS ?• ⁠Can Google Nest cam detect packages as well as Doorbell with a future update?• ⁠Can we sync or connect familiar Faces with Google Photos Faces?• ⁠Can we add Date/Time within the re...

Deleted owner from Google Home Account by mistake

Hi All,My wife deleted me from my Google Home account even as the owner and we all lost access to cameras, thermostats etc. Did I loose access to my recordings in my Google nest aware subscription?Do I have to reset all devices to regain access? I ha...

ekmhenry by Community Member
  • 2579 Views
  • 5 replies
  • 0 kudos

Pixel Buds cut in and out in certain places

I cannot find where to write about pixel buds specifically...but every single day when I get to London Bridge Station or just outside Cannon Street Station - my audio cuts in and out repeatedly. I have tried resetting etc. Surely this doesn't happen ...

HOUGHHJ by Community Member
  • 754 Views
  • 1 replies
  • 0 kudos

Trying to delete my Nest account leads to 404

I trying to delete my nest acocunt as I'm moving out. I go into the android app and through settings select "Delete my account". I'm then sent an email to confirm. I click the link, sign in (with my nest account as G-Suite accounts cannot be migrated...

Ojaybee by Community Member
  • 956 Views
  • 5 replies
  • 0 kudos

No music services appear

When I go to Music services in the Google Home app there are no music provider options. None. It only shows no default selected. When I ask one of my speakers to play a specific playlist it confirms the command and then after a minute of silence it s...

Nyauwi by Community Member
  • 1947 Views
  • 7 replies
  • 0 kudos

Thermostat shows in app but zero control

I cannot work this out.My nest has been installed for years - amazing!I had to 'migrate' to google - the app now shows my thermostat with home/away & external temperature only.Cannot control the device remotely - just by turning the RING.Tried to ADD...

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