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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Chromechast problems

Hello. I deconected the chromcast device from Netflix account and now i can't/ I don't know how to log in again. If i try to cast directly from netflix app it says that both devices should be connected to the same netflix account.

Google Home App Not Syncing up with Nest App

Yesterday when I installed the Nest Thermostat the Google Home app wouldn't recognize it even though it is a 3rd Generation Thermostat. So I had to install it via my Nest app. I thought this was supposed to be synched up? Now, I'm trying to give my s...

Google routines are still broken

I'm really sick of Google problems. This is a problem I've been battling for two and a half almost 3 years and it's nothing more than a freaking argument with Google because they don't want to listen to anybody. They keep telling me to do this try th...

duglop by Community Member
  • 31 replies
  • 4 kudos

Seemless Setup fails when connecting to Nanoleaf

Hello, I am trying to connect my Nanoleaf account to Google Home. I have 3 new Nanoleaf lightbulbs I’m trying to add. Using “Works with Google” setup the Nanoleaf account links successfully, but I am not prompted to add the new devices to my Google H...

TPainRad by Community Member
  • 3 replies
  • 0 kudos

Cannot connect thermostat to NEST app

I cannot connect NEST thermostat to my NEST app. I checked WI-FI connection and restarted the thermostat a few times but still doesn’t work. I have 3 other thermostats all connected to the app but not the one in the Living room. Please help!

Google/Google Go app

My friend just said I'll bless you you can set up Google Home app with all your devices with your Google go on your Android tab go edition phone yeah you just don't know how to do it you paranoid. Seriously though is there anyway I can use the Google...

LDN_SW1V by Community Member
  • 3 replies
  • 0 kudos

Apple Music

How do you see your music on the Google home app. I can only change music by clicking skip. But I wish to see and select what I want to play. how do I go about doing this

Dele by Community Member
  • 1 replies
  • 0 kudos

Resolved! Nest App unable to connect to service

Since Thursday, my wife's app is reporting that it "cannot connect to the service", when I tried, I got the same messageI tried logging out and back in but now I just get a spinning blue circle and no connection - I've checked for app updates and I'm...

Anthony99 by Community Member
  • 3 replies
  • 0 kudos
Do you use automations or Routines in your smart home?
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