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Apps / Account

Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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billing issue

I've been trying to pay my bill for a week now. I've got about 4 hours spent trying to pay with a different card. I've followed all the directions including the instructions on google pay. I need to speak to a customer service human being to resolve ...

Pathgil by • Community Member
  • 486 Views
  • 6 replies
  • 0 kudos

Joining Family groups

If me and my partner delete our old family groups to create a new one will we lose all our movies and books from said accounts?

Adding New Family Members

Hi, I’ve been trying to add my spouse to the app so he can also view the house. I keep getting an error message that says “can’t send invite right now”. What am I supposed to do? He has an outlook email account.

Purplebug by • Community Member
  • 512 Views
  • 7 replies
  • 0 kudos

deleted history recovery

someone decided while i was in the bathroom or out for just a few seconds to clear my history of my account and used the advanced setting i'm guessing because they also deleted my saved passwords and account sign in for accounts is there any way to r...

bmaupin92 by • Community Member
  • 573 Views
  • 5 replies
  • 0 kudos

Changing Default Search Results from Yahoo to Google

Google is my default browser and has always been so on the machine I'm using. Recently, when I do a search in the google search bar, the results are returned via a Yahoo results page. How can I change my settings so that the results return to coming ...

srbroad45 by • Community Member
  • 392 Views
  • 3 replies
  • 0 kudos

Google nest gen 2 problems connecting

So we moved from one state to another. Tried to set up the google nest generation 2, I cannot. I cannot reboot nor can I connect. I’ve looked and I’ve asked and zero help. Please please help

Resolved! Phantom Family Bell

I setup a family bell for 5pm and can see it in the Family Bell app, but there's another Family bell going off at 6pm and it doesn't show up at all. I tried deleting the 5pm alarm, changing the time it goes off, etc. Nothing has removed or changed th...

dirkle by • Community Member
  • 634 Views
  • 5 replies
  • 0 kudos

Problem with wifi change

I've changed wifi device but now I can't find how to change wife on app

Riana by • Community Member
  • 341 Views
  • 4 replies
  • 0 kudos

Technician needed

I need help logging into a particular app (Optus sport) using my gen 3 chrome cast. I was assured on purchase it would work. Thanks.

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