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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
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  • 0 replies
  • 7 kudos

AmbientModeProblems

I'm sure the 12 year old FBI case on id tthefts for sociopolitical reasons, I need defending. Chromecast seems to guide me to create two devices. A smart Visio wants to be a chromecast it seems, it took a name, but it's like I don't control the main ...

Inappropriate label

One of my devices is being labeled a light instead of a security camera. Can't delete in device anywhere in the app. Tried unlinking the service manufacturer in this case Eufy but appears again when re-linked

Marco1 by Community Member
  • 493 Views
  • 1 replies
  • 0 kudos

Can't see Nest devices into Google Home account

Hello,I've recently bought a Google Nest Thermostat Learning v3. No problems for installation and configuration.But it's my first device requiring Nest App, so I installed it and created a new account (logged with Google Account)Now, I can control my...

Snark by Community Member
  • 594 Views
  • 2 replies
  • 0 kudos

Voice Controlled Volume

Hello! I have a Google Assistant enabled Sony TV and a Google Nest Mini. Whenever I use voice commands I would like to set a specific number percentage to adjust the volume to. I ask Google to set the TV volume to 10%, but it decreases it by 2% inste...

sabe002 by Community Member
  • 318 Views
  • 0 replies
  • 0 kudos

Nest Apple TV app

Does google ever plan to fix the issues with the Nest Apple TV app? The fact that they killed this feature is utterly dumbfounding. Do better.

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