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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Nest stole my money went in my account wasn’t authorized

Why you can’t I talk to a human I was helping my sister install the nest door bell installed it under my account to see why I couldn’t install it on her phone and nest charged my checking account $50. for what and who authorized it

Wifi router 2.4 and 5ghz Frequencies

This applies to both HOME and NEST apps.We changed broadband providers yesterday to fiber and got a new router. I reset all of my devices but I'm wondering if this might cause me issues.The first two Google mini speakers set up without any problems o...

Griffin by • Community Member
  • 671 Views
  • 4 replies
  • 0 kudos

Unable to set white color on Tuya bulb using speaker

I have google smart devices setup through my whole house and have been having it work great for years.A couple days ago the color smart lights (Tuya) I have in my bedroom will no longer turn white via Google home speaker. The options are still in the...

Mar0sk0 by • Community Member
  • 557 Views
  • 3 replies
  • 1 kudos

Google Settings are messy

The Google Ecosystem is becoming complicated and there's no roadmap to guide you where you can go to do the settings for a particular feature. It looks like a labyrinth now. I have a Pixel phone, 2 Google Nest Hubs, Nest home thermostat, GG Chromecas...

DeanN by • Community Member
  • 432 Views
  • 1 replies
  • 0 kudos

Error when migrating nest account to google home

I have recently purchased a Nest Flood Camera and have setup on the Google Home App, now I am trying to migrate my nest products (Door + Theromstat) to the google home but getting an error "Your google home is tied with another nest account"I dont kn...

yerkolas by • Community Member
  • 820 Views
  • 4 replies
  • 0 kudos

Changing Wifi provider and updating google Home (all devices)

Being user friendly, I thought there would be an easy way to update my wifi ID and password in the google Home app, but I can't find a simple way of doing it.The instructions say...1. Open the Google Home app. OK2. Tap Favourites OK and open Wi-Fi. ?...

Griffin by • Community Member
  • 903 Views
  • 2 replies
  • 0 kudos

Resolved! Workday routine is unavailable in Google Home App

Workday routine in Google Home App is unavailable when enabled. It clearly still starts the very first action in the routine and then does nothing for the rest of it. App version is 3.1.1.15, I've tried uninstalling and reinstalling the app on my Goo...

RTennant by • Community Member
  • 2080 Views
  • 9 replies
  • 2 kudos

Google Nest Heat-Link: Works manually, but not via app

Hello, I have the Nest Heat-link 3rd Gen installed and I have the app downloaded on my iphone. When i click on the 'Boost' function within my app, it turns orange and displays on. The spring in my HW zone valve also clicks but the boiler does not fir...

P12af by • Community Member
  • 1259 Views
  • 9 replies
  • 0 kudos
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