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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Nest WiFi Router not connecting to App setup

I can not connect my Nest WiFi router even though it is correctly plugged in and connected to my internet. It was working fine for a year, then the internet went down and I can not set it up again.

WRoan by • Community Member
  • 614 Views
  • 1 replies
  • 0 kudos

Resolved! Nest / Phone connection

Hi I need help setting my phone back up with my nest Thermostat thanks. 

Fishmilam by • Community Member
  • 1013 Views
  • 2 replies
  • 1 kudos

Nest Thermostat/Home setup

Setting up a nest thermostat. I don’t have a Nest account, and apparently don’t need to migrate one, but when I try to agree to the supplemental nest terms, there is an error message that says “the caller does not have permission.” I can’t get past i...

AUAlum2000 by • Community Member
  • 5451 Views
  • 2 replies
  • 1 kudos

Gmail account recovery

Hi Dax Tilavat,Your question has been posted to the Google Account Community.Most questions receive a reply within 24 hours. We'll send you an email notification when this happens.I am enable to get my gmail account which is deleted from my mobile ph...

Dax1 by • Community Member
  • 966 Views
  • 1 replies
  • 0 kudos

Resolved! Personal results not working on nest mini or nest hub

I recently added a Nest hub to my house (already had 2 nest mini speakers) and set it up to be able to read my calendar events.Instead, every time i ask it, it asks me to turn on personalised results via my google home app. I already have both voice ...

Gbdanny by • Community Member
  • 1510 Views
  • 2 replies
  • 2 kudos

Home Mini bricked - single green light

UK. It bricked whilst unused, an hour ago I cannot now get past the single green light which comes on if you depress the button and whilst inserting the power cord. Rumour has it that a firmware update bricked it. People have filled in forms but no f...

AlanRman by • Community Member
  • 1300 Views
  • 6 replies
  • 0 kudos

Resolved! Home Deleted, How Do I Restore Access

Hello,One of our home's was deleted from the app. Is there a way to restore it back into the account? It had access to two Google Nest Camera's and 2 Chromecasts.Thanks

thegympod by • Community Member
  • 1257 Views
  • 4 replies
  • 0 kudos

Can't remove "linked to you" devices

Hi all,I've been trying to Troubleshoot this but I can't get an answer. I have two devices under "Linked to you" in the iOS Google Home app that I can't remove.Neither device is on my wifi network so I don't have the ability to move them to a differe...

KJRM by • Community Member
  • 3261 Views
  • 9 replies
  • 1 kudos
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