01-15-2022 07:49 AM
Nest Thermostats are working but I upgraded my phone and I'm trying to reconnect. Password not working (so old I really can not recall) so I tried PW reset but email does not come through so perhaps the installer entered my email wrong, not certain. What's the quickest way to confirm email/PW associated with my Nest Thermostat? With low temperatures I'm concerned as I am not at the house I use the phone app for. Thanks in advance!
01-19-2022 07:07 PM
Hey CherryIR,
Thanks for posting and sorry for the delayed response.
I'm afraid there's not a way to check which email address is linked to your Nest thermostat. However, you could reset the account connection settings of it so you'll be able to add it to any email address you want. Here's a guide: https://bit.ly/3fDWVCT;
Best,
Melba
01-21-2022 10:25 PM
Hey there,
I'm checking back in — how's your Nest thermostat now? Still need our help?
Best,
Melba
01-25-2022 03:20 PM
Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
01-26-2022 08:49 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS