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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 6789 Views
  • 0 replies
  • 7 kudos

Can't connect Nest to Google Home (on iPhone)

Hi everyone,I have some Nest devices that I would like to connect to my Google Home using my iPhone. I registered Nest directly to my Google account. However, when trying to connect Nest to my Google home, it brings me in the browser to home.nest.com...

iamdwin by Community Member
  • 1144 Views
  • 4 replies
  • 1 kudos

Parental control

How can I set parental control to the internet web sites? 

Adding an existing TV to Google home

Does anyone know how to add an existing TV to the Google Home app? The support link I found says to scroll down to local devices after opening the app, but there is no such option. I've tried setting up through the menus from the plus sign in the top...

Raven2k360 by Community Member
  • 1566 Views
  • 4 replies
  • 0 kudos

Cannot see Nest devices in Google Home app

Hey all.I have been unable to migrate my Nest account to Google. Kept telling me another Nest account was already associated to my Google account. This was odd since I only have ever had one Nest account and one Google account.I decided to simply can...

steilkurve by Community Member
  • 1225 Views
  • 4 replies
  • 0 kudos

Sign in to Nest home

We have a Nest doorbell that I originally set up on my account, then my husband set it up on his account and my account quit working on the app so I deleted it. I can access the doorbell camera through my Google home app. Now I have a Nest protect th...

Gailbuck by Community Member
  • 1016 Views
  • 4 replies
  • 0 kudos
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