cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Joining Family groups

Ibetherandy26
Community Member

If me and my partner delete our old family groups to create a new one will we lose all our movies and books from said accounts?

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Short answer is no. 

Important: Once you delete a family group, you can't restore it.

  • Everyone from your family group keeps their Google Accounts and any content on their device they purchased with the family payment method.
  • If your family members made a purchase with the family payment method and it's already in process, you'll still be charged, but you can request a refund for unwanted or accidental purchases.
  • If you set up Google Play Family Library, everyone from your family group loses access to the Family Library content that other family members added.
  • If you subscribed to a family plan like YouTube Music or Google One, your family loses access to that service.
  • If your family shares a Google One membership, your family loses access to the shared storage. 
    • If your family members run out of storage, their files stay safe but they can't store new things. Learn what happens when they run out of space.
    • Everyone from your family loses access to extra member benefits and Google experts.
  • If a family member is 13 (or the applicable age in your country) or older, and you choose to manage their account with Family Link, their Google Account and any devices are no longer supervised when you remove them from the family group.
  • If you delete your family group, you can only create or join another family group once in the next 12 months.

janthadeus
Community Specialist
Community Specialist

Hi Ibetherandy26,
 

Checking in — I just wanted to make sure if you’ve seen davidking’s response. Let me know if there’s anything else.

 

Thanks for your help, @David_K.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

Regards,
JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Best,

JT