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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 8339 Views
  • 0 replies
  • 7 kudos

Nest 3Gen sees zero Wifi networks

I'm sure my Nest Thermostat is broken. It suddenly can't find any wifi anywhere. Nothing has changed except that it's exactly one year after I purchased it.

sixoseven by Community Member
  • 364 Views
  • 0 replies
  • 0 kudos

Nest hub

Je ne peux pas télécharger gogle home

Nabaouia by Community Member
  • 346 Views
  • 0 replies
  • 0 kudos

Trying to modify my nest account

I moved and am trying to remove my old “home” from my nest app. While in the nest app, when trying to remove they location, a message that can only be fine through the Google home app. I added the Google home app and got back to my old “home” but I c...

Shopping list

I am trying to create a shortcut on my phone to access my Google Home shopping list. Seems rather cumbersome to have to open the Home App and navigate all the way to the list when you are out at the grocery store.

JoeC1 by Community Member
  • 481 Views
  • 0 replies
  • 2 kudos

Resolved! Can't rename a couple Google Home Devices

I can't rename two Google Home devices: a Nest Hub and ChromecastI've tried removing the devices from my Home and even factory reset, but no luck.I've even tried renaming the devices on two different Pixel phones (3 and 5a).The rename saves and on Go...

oy_vey by Community Member
  • 5962 Views
  • 13 replies
  • 2 kudos

Sensor

I just want to ask some thing very different hoping some could answer me, I have experienced one of the manager at work bring His i phone out and dial some thing on the phone and then waving to my face and it happened when I’m alone with his office ,...

Sanji by Community Member
  • 866 Views
  • 3 replies
  • 0 kudos

Not playing sky news

I have my phone set up to stream the news every morning but when I get to sky news it stops. Anyone else?

Rose101 by Community Member
  • 674 Views
  • 1 replies
  • 0 kudos

Google Assistant

is there a way to get the google assistant to recognize 2 different voices on an android smartphone when i use the phone

paliam by Community Member
  • 1132 Views
  • 0 replies
  • 0 kudos

No data on new google fi account

No data on a new google fi account. WiFi not working right. Can't make any calls at all. What's wrong with my phone

Jerrijoe by Community Member
  • 1382 Views
  • 3 replies
  • 0 kudos
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