cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Kuaz not streaming again.

Mrschris10
Community Member

This community got resolution with the station in December but it's gone again. I am hoping for a call back from the engineer. Others?

5 REPLIES 5

Azarco
Community Specialist
Community Specialist

Hey Mrschris10,

 

Thanks for reaching out. Are there any updates from the radio station? Can you still play it from your phone? Have you tried reinstalling your apps to make sure they're up to date?

 

Looking forward to your response.

 

Best,

Alex

Nothing wrong with my device. Station returned my call but never followed up. Cannot stream when I command the Google nest Play KUAZ.  It takes me to 'AZPM 89.1` and silence. Doesn't work thru tune in either. Having done this whole thing just a month ago is more than I want to deal with again. Gave up. Three station calls, played them the command and response then nothing. Only station ever to have the issue. 

Azarco
Community Specialist
Community Specialist

Hello there,

 

Have you checked if the same issue persists when initiating the command using the Google Assistant on your mobile phone? If you haven't yet, please try that and if you'll get the same result, I suggest you reach back to them and provide this additional information so they can further investigate.

 

Regards,

Alex

Azarco
Community Specialist
Community Specialist

Hi Mrschris10,

 

I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey there,

 

We want to ensure you are good to go, and everything is working properly. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity. 


Best,

Alex