12-12-2023 04:53 AM
A light in my 2 year old daughters room came on at 7am this morning for no reason. Neither my wife nor I hit a button or used the app to turn it on.
Is there a log I can use in the nest app or google home app to be able to see what triggered this light?
How can I troubleshoot this, I'm concerned by how this could happen without us doing it. Thanks
12-20-2023 11:22 AM
Hi evbart,
Thanks for reaching out and letting us know about your smart light concern. I'm committed to providing you with excellent customer service and will do everything I can to help you resolve this issue. Check the history of your Google Assistant and observe if a command was made to turn on the light at that time. See the steps below:
You can also try to refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your Google Nest speaker or display and lights.
Regards,
Juni