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Lights randomly turning off

jonesmatty
Community Member

My lights keep randomly turning off. This has been happening for months in the middle of the day when I am in my office. I'll be on a video call and my lights will randomly turn off. I went to check my activity and got this. Home/away is off, there aren't any routines with these lights. Just complete randomness. 


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4 REPLIES 4

Juni
Community Specialist
Community Specialist

Hi jonesmatty,

 

Thanks for reaching out and sorry for the delay. Try to rename your light and observe if it will make a difference. Relinking the lights can also clear any issues with your lights. 

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

jonesmatty
Community Member

I'm not sure, it hasn't happened in a while. 

Juni
Community Specialist
Community Specialist

Hi there,

 

I’m glad it’s resolved now. I’ll keep this thread open for one more day. If you need further help, let me know.
 

Best,

Juni