Logging in to google home app to connect to Lenovo smart clock

[stephenwharvey]

I can't log in to Google home app for connecting

[GeremiG]

Hi @stephenwharvey!

Thank you for posting in the community. I'm sorry to hear you're having trouble logging into your Google Home app to connect to your Lenovo Smart Clock. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

• Are you getting any error messages when trying to log in?
• Are you using an Android or iOS device?
• What operating system version is it running?
• Have you tried restarting your phone/tablet?
• Is the Google Home app up to date?

Please keep me posted. I'll be waiting for your response.

Best regards,
Geremi

[stephenwharvey]

I kept getting one choice 'Upgrade Google Home' and clicking the choice didn't make it happen, even with two reboots on my Samsung S10E Android.  I gave up.  I went back to the process the next day and it all worked.  The Lenovo smart clock (old model) is re-launched.  Thanks

[GeremiG]

Hi @stephenwharvey!

I’m glad to know that you were able to set up your Lenovo Smart Clock using the Google Home App! It's great that you're enjoying all the possibilities it offers you.

If you have any questions or need help, please don't hesitate to let me know. 

Best regards,
Geremi