05-07-2023 01:16 PM
I can’t get matter Nanoleaf device to connect via google home app. I followed all the directions from both Nanoleaf and Google Home and it does not work. The instructions from Google Home aren’t even correct anymore. I know the lights work because I connected it prior to the thread board router on my Alexa. i’m trying to hook up a different light on a different net work at a different house.
05-08-2023 09:55 PM
Your Google device might be incompatible.
If you want To control a Matter-enabled device with the Google Home app or Google Assistant, you need a Google device that acts as a hub for Matter. Many Google devices have received software updates so they can work as a hub for Matter:
If you want to connect matter via thread The only devices that have a thread border router are as stated by google
The following Google devices can act as a Thread border router with Google Home:
05-26-2023 12:53 PM
I have nest hub max and the nest wifi pro.
05-10-2023 02:12 PM
Hello kcroyaljosh,
Thanks for posting here in the Community.
A few questions: what's the Nanoleaf device that you have? Were you able to get this connected to Google Home before? What's the Google Home app version that you're using?
Please check if you can link your Nanoleaf lights using these steps: open the app > Choose Settings > Tap on Works with Google > Look for Nanoleaf > Sign in and follow the steps to connect your devices. Ask your Google Home to "sync the devices" and check if you can now control Nanoleaf.
Keep me posted.
Best,
Lovely
05-26-2023 12:54 PM
I have done this, doesn’t make the light work with google home. Need iOS to work with matter and google home.
06-03-2023 10:11 AM
Hey kcroyaljosh,
It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.
Best regards,
Lovely
06-03-2023 02:46 PM
Google home just added support for matter on iOS.
06-10-2023 04:08 PM
Hi there kcroyaljosh,
Cool! Thanks for sharing that news. Were you able to get your Nanoleaf devices working in the Google Home app now? I just want to make sure that you're all set.
Cheers,
Lovely
06-17-2023 08:14 AM
Hello Jimbo9,
Please ensure that your Google Home app is up-to-date. Check your Google Nest Hub (2nd gen) and make sure that it has the latest production firmware version. Follow the steps in this article and let me know if the app is still not detecting your Nanoleaf light bulb.
Best,
Lovely
06-17-2023 08:28 PM
Hi, and thanks for replying.
Yes, the Home and Nest Hub are up to date.
The article you sent me to is for Matter-enabled devices, and Home didn't find one. I know that the essentials Nanoleaf light bulb is Thread enabled, but maybe not Matter(?). The QR codes that came with the light gave a "not a Matter QR code" error when trying to follow the steps on that article.
FYI this is what shows on the Nanoleaf app:
Network Name
NEST-PAN-4D21
Channel
14
PAN ID
4D21
Extended PAN ID
1ECD31118ECF332
None of this information seems to help the Nanoleaf see my network...
06-13-2023 04:29 PM
Hey kcroyaljosh,
Please reply to this thread if you still need assistance so we can give you a helping hand.
Thanks,
Lovely
06-13-2023 08:53 PM
I am just joining this thread, as I also have a Nanoleaf essential bulb. It is advertised as "worrks with Google Home", but I cannot connect it to Home. I've been told (long after purchase) that I need a thread border router. And that the Home Nest Gen 2 can act as a thread border router. How do I make that work??? The bulb shows the Nest in it's "thread" heading---but they do not connect!
07-06-2023 10:28 AM
Hey folks,
@SlyGryphon, thanks for sharing what worked for you.
@Jimbo9, if your Nanoleaf light bulb is now Matter-enabled, set it up in the Nanoleaf app first and make sure it's working there. Link it in the Google Home app afterwards using this guide: open the Google Home app > Tap Devices > Select Add > Choose Works with Google > Look for Nanoleaf and sign in > To complete the setup, follow the in-app steps. Check out this article for more information.
Keep me in the loop.
Regards,
Lovely
07-06-2023 05:15 PM
Firstly, I don't think this is matter enabled. The packaging does not mention matter (tho how do I absolutely confirm???)
All the other steps have been followed multiple times and they DON'T work!
How do I confirm that the Google Home Nest Gen2 is actually operating its thread network? There doesn't seem to be any way to confirm that it is operating.
For a couple of weeks the light showed:
Network Name:NEST-PAN-4D21
Channel: 14
PAN ID: 4d21
Extended PAN ID: 1ECD31D118ECF332
But still wouldn't connect.
However, now it doesn't even show a network.
07-24-2023 10:43 PM
Hello Jimbo9,
Please make sure that you have the latest version of the Google Home app and run through the last steps that I provided before. If you are still having issues, please fill out this form so I can have my senior specialist take a closer look into this.
I'll be looking forward to hearing from you.
Sincerely,
Lovely
07-25-2023 02:31 AM
Yes, I tried the steps, but failed as mentioned before.
07-25-2023 10:11 AM
Hi there,
We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.
Kind regards,
Alex
05-10-2023 06:53 PM
I have the nanoleaf essentials that only connects to matter. I already synced the account. I was able to see the device with matter. I need Alexa devices. I’m using the public preview of the iOS app.
05-10-2023 07:59 PM
Hey kcroyaljosh,
To confirm, do you have a Google Home/Nest device? Please note that to control a Matter-enabled device with the Google Home app or Google Assistant, you need a Google device that acts as a hub for Matter. Visit this link to know more.
Hope this helps.
Cheers,
Muddi
05-21-2023 10:55 PM
Hey kcroyaljosh,
To confirm, did you set up your Nanoleaf essentials device with the Nanoleaf Smarter Series app? Also, what is the firmware version of your Nanoleaf device?
Cheers,
Muddi
05-26-2023 12:51 PM
Newest firmware available.
05-29-2023 10:56 PM
Hello kcroyaljosh,
Thanks for the update. Have you tried setting up your Nanoleaf essentials device with the Nanoleaf Smarter Series app? Also, could you tell us the firmware version of your Nanoleaf device?
Cheers,
Muddi
06-02-2023 09:42 AM
Hi kcroyaljosh,
I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.
Thanks,
Kimy
05-11-2023 06:01 AM
Yes I have a google nest hub max. Through the app I see the google thread network.
05-25-2023 08:26 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
Regards,
Juni
05-26-2023 12:51 PM
Still need help
05-26-2023 12:50 PM
The google home app on iOS does not support matter yet.
05-26-2023 12:50 PM
The google home app does not support matter yet on iOS.
06-17-2023 11:43 PM
06-20-2023 02:12 AM
Hi SlyGryphon (and others),
Mine, at least, is different to your situation. I don't think my Nanoleaf essentials bulb is a Matter enabled one. Pretty sure it is just thread. As mentioned above, when I tried to add it, the app said that the QR code that came with the bulb, was NOT a Matter one.
06-20-2023 02:13 AM
So, I still am unable to add this device to Google Home---even though the box says "Works with Google Home"!