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Mi Home / Google Home Integration

PakoAlves
Community Member

Hi , need Help Please .

since September 22nd, my Xiaomi devices integrated into Google Home through the MI HOME APP have stopped working, they are offline/not responding.
The remaining devices from other platforms (Tuya, Smartthings, etc) continue to work normally.

I already unlinked and relinked the MI Home on Google home , and everything remains the same.

I've even created another house on Google Home, with another email, and it's still the same.

A curiosity, these last few days I bought and linked a new MI HOME device to Google Home and it worked, just the ones I already had before don't work.

can anyone help?
3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi PakoAlves,

 

Thanks for reaching out.

 

We're sorry to hear about this experience. Can you tell us if you're getting any prompts or message upon trying to link your Mi Home devices to your Googel Nest speakers? Could you send a screenshot of what exactly you're getting so we can further check?

 

We'd love to know more details about it so we can start some steps.

 

Best,

Princess

Azarco
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist.


Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey PakoAlves,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Regards,

Alex