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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4266 Views
  • 0 replies
  • 5 kudos

Google Assistant not showing my Hue devices (shows someone else's)

I purchased a Hue Bridge, and set up a bulb. Everything works fine with the Hue app, I'm able to fully control the bulb. But when I connect the Google Home to the Hue, I see a bunch of other devices and rooms (i.e. lights in a basement when we don't ...

SuperK by Community Member
  • 748 Views
  • 3 replies
  • 0 kudos

Resolved! Linking services to Google Home

Hello,I am trying to link services to my Google Home (in this case my Tapo account for smart plugs) and i get this error: Could not reach Tapo, please try again. Actually it happens with every service i am trying to link. I have used previously the h...

Alexandros by Community Member
  • 3182 Views
  • 7 replies
  • 2 kudos

Wrong Rewards program

I believe I enrolled in the wrong rewards program. I should be enrolled in Auto Grid Flex Saver with Glendale Water and Power. I do not know how to fix this. Please advise.

Rach0529 by Community Member
  • 596 Views
  • 3 replies
  • 0 kudos

Google Home App

Hi Google, Can you give me access to the Google Home App beta? I would like to view my cameras on a PC. We have homes set up in 3 different locations with multiple cameras per location and it is difficult to monitor the cameras on my phone. Specifica...

Resolved! What time is the automatic network speed test

In the Google Home app, if you go under the Wi-Fi icon, then click the > arrow beside the Network section. Scroll down a few pages, and you see "Previous speed tests". Clearly there is an automatic process running a periodic internet speed test.My qu...

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swatt by Community Member
  • 1989 Views
  • 6 replies
  • 0 kudos

Google assistant keeps taking my requests all wrong.

Hey all. Is there a way to fix this?I ask my google assistant the very simple request of "play ordinary world by Hyde" it writes exactly that on the screen and then google's voice says "playing ordinary world by Morgan Cucurullo" or sometimes another...

Akane1412 by Community Member
  • 1192 Views
  • 4 replies
  • 1 kudos
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