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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6789 Views
  • 0 replies
  • 7 kudos

Resolved! Apple IOS 13 16,2 cannot connect to Nest APP

I have been through all my browsers and none have the cookies turned off. I have connected each browser to Chrome including Chrome and the latest Nest app just will not let me proceed to enter my password. It says Cookies are disabled. Please help. B...

hoovoolu by • Community Member
  • 1857 Views
  • 5 replies
  • 0 kudos

Devices Offline in Home App

Most of my devices ar offline in the app only. I have 3 thermostats and my doorbell is offline as well as a mini but they are all working and connected to WiFi just not in the app. I have taken the app off and put it back on. I took my doorbell out t...

Nona0928 by • Community Member
  • 2712 Views
  • 12 replies
  • 0 kudos

Can't remove home from Nest app

Hi. I have two homes in my nest app. The one with no devices on which I have renamed X allows me to 'Remove Home' from home info setting. When I restart the Nest app after removing the same home X is back again. The other home does not have the remov...

oldpearse by • Community Member
  • 1508 Views
  • 5 replies
  • 0 kudos

Resolved! Unable to see Nest Protect Smoke/CO detectors in Google Home

I have just setup 2 Nest Protect Smoke/CO devices, as per the guidance I installed the Google Nest app and created a Nest account with my already existing gmail that controls my current home. I understand that these should be just showing in my Googl...

Decer by • Community Member
  • 1882 Views
  • 3 replies
  • 1 kudos

Nest and Google Home Question

We have a Nest Doorbell and recently installed a Google camera outside over the garage. We have been using the Google Home app for the camera and then today the doorbell was added to the app but shows up on a separate screen from the camera. Is there...

doclock07 by • Community Member
  • 1794 Views
  • 9 replies
  • 0 kudos

Migration Mess

My Nest and multiple Google accounts are a total mess from the migration. Is it possible to delete everything and start over? Have two homes.Used Nest for years with no issues. Now it is a mess. Have too many Google accounts, too. Always a guess when...

IdahoSam by • Community Member
  • 1221 Views
  • 4 replies
  • 0 kudos

Nest and Google accounts

My Nest and multiple Google accounts are a total mess from the migration. Is it possible to delete everything and start over?Used Nest for years with no issues. Now it is a mess. Have too many Google accounts, too. Always a guess when required to "Si...

IdahoSam by • Community Member
  • 1130 Views
  • 4 replies
  • 0 kudos

Connecting a family to nest hub

A second family member is connected to nest hub but nest hub cannot connect to anything on their phone (calendar, contacts, photos, ect.) It works perfect for me and he is linked but cannot share

Adina by • Community Member
  • 1024 Views
  • 3 replies
  • 0 kudos

Can't delete a home (not in my google home) from Nest app

Need to delete a home I set up temporarily in my Nest app, but when I try to delete from Nest app, I get a message saying I must delete from my Google Home app, but the home isn't in my Google Home app.

umi by • Community Member
  • 925 Views
  • 3 replies
  • 1 kudos
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