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Connecting a family to nest hub

Adina
Community Member

A second family member is connected to nest hub but nest hub cannot connect to anything on their phone (calendar, contacts, photos, ect.) It works perfect for me and he is linked but cannot share

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hi Adina,

 

Thanks for visiting the Community.

 

I know how challenging it is when one of the accounts linked on the Google Nest Hub is having an issue. Let's try to get to the bottom of this. What is the make and model of the phone? Does it have a Google Calendar? Are the photos synced on Google Photos? Are the contacts saved on Google Contacts?

 

Please make sure that personal results are turned on for your Nest Hub to allow the Google Assistant to read or show results specific to you like calendars, and contacts. Follow the steps below to know-how:

 

  1. On your Android phone or tablet, open the Google Home app.
  2. At the bottom, tap Home > Settings.
  3. Under “Features,” tap Google Assistant > Personal results.
  4. Edit settings for the devices in your home.

 

Looking forward to your response.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Adina,

 

How's it going with your Google Nest Hub? Let us know if you still need help and the Community will be happy to lend a hand.
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi Adina,

 

I haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi