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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 6725 Views
  • 0 replies
  • 7 kudos

No privacy between households!!!??

Using my account, I set up two households for my extended family (Home 1 and Home 2), serving two distinct groups of relatives in two different towns. Let’s call it an assisted living type of arrangement, for ease of understanding the context. My Goo...

ToddL by Community Member
  • 1404 Views
  • 4 replies
  • 1 kudos

Add speaker buttons not responding in Google Home app

Trying to add a speaker while music is playing on another device. I open Google Home app, select media and it correctly lists all available devices. However, when I select a radio button it just spins - nothing happens, no speaker is added.

Problem the App not show offline

I want to install the app, but not show any, what is problem dude.. |google.fi/travel/trips/s/Ugw_HZ1uxi6So_WGNMx4AaABLKgBqauYBg|google.fi/travel/trips/s/UgyjWOFfA1Pdzh56-e54AaABLKgB1-HXCA|google.fi/travel/trips/s/UgyNaBYDS7k4wmqpISZ4AaABLKgB5M2WBw|g...

kozakozi by Community Member
  • 597 Views
  • 0 replies
  • 0 kudos

Problem to change wifi in google home

I got a new router today and new internet. Changed wifi password, to the same I had before. But there is no information how to change this in the google home app !! I can´t use chromecast or lenovo smart watch. Why can i not find information to chang...

Marina by Community Member
  • 407 Views
  • 0 replies
  • 0 kudos

Google home setup question

When setting up Google home, can I have one access point wireless and the other access point be wired? I have one location that has a poor signal and will need to be wired. If one access point is wired, do they all need to be hard wired?? I am hoping...

Lost all details

I have lost all connection and history details everything . I cannot get into it and am not sure how to set it up as my builder did and he’s not around

Jennyh by Community Member
  • 1105 Views
  • 4 replies
  • 0 kudos

Shopping List Add people

The shopping list add people feature isn't appearing to be working. Enter email and it just disappears and no one gets an email or notification asking them to join. Help Thanks

Angeryan by Community Member
  • 976 Views
  • 4 replies
  • 0 kudos
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