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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4240 Views
  • 0 replies
  • 5 kudos

Google mini nest 2, keeps removing itself from home devices

I have Google home setup with multiple devices connected. We share network with our neibours who also have a few devices as well.I have setup our nest 2 speaker with a room and for our home's devices multiple times however after about an hour of bein...

cinereous by Community Member
  • 4361 Views
  • 16 replies
  • 1 kudos

Google home app on pixel won't connect to Phillips Hue Bulb

When I go into the Google Home app on my pixel 6 with Google assistant installed and setup, I try to connect my Phillips Hue E26 Bluetooth light bulb but I get the message "No Google assistant devices found". My pixel is a Google assistant device so ...

KeiraD by Community Member
  • 513 Views
  • 0 replies
  • 0 kudos

Resolved! Wifi not connected when trying to add child account to nest mini

I'm having the same issue as people in this thread: https://www.googlenestcommunity.com/t5/Apps-Account/Wifi-not-connected-when-trying-to-add-child-account-to-nest-mini/m-p/78703#M5687However, the solution provided doesn't work for me. There is no op...

Konstanty by Community Member
  • 1793 Views
  • 7 replies
  • 0 kudos

Google nest speaker getting deleted in the middle of the night

Hi this is the 3rd time in the last week the google neat mini speaker in our kitchen has been deleted in the middle of the night. It says that my husbands account is deleting it but he is definitely not doing it as it is happening at 2-3am in the mor...

Amcquoid by Community Member
  • 2701 Views
  • 14 replies
  • 0 kudos

Nest app - "there is a problem connecting to the Nest service."

A week or so ago I lost Nest camera image - "camera is offline" message. I confirmed it is not a power issue so must be a connection issue. As of yesterday now cannot log into Nest app so cannot access camera or thermostats. I have upgraded iPhone 11...

mlverm by Community Member
  • 1292 Views
  • 5 replies
  • 0 kudos

Cant log into my Nest app any longer

I can no longer log into my nest app. when i try to reset my password i never receive an email with the reset code. I also tried logging in with a google email and again, never receive and email back from Nest with a reset code. when i call customer ...

BobFx by Community Member
  • 954 Views
  • 3 replies
  • 1 kudos
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