11-16-2022 12:26 AM
11-20-2022 01:49 PM
Hi Henrik1,
Thanks for posting and apologies for the late response. Here are some steps below that you can try.
You can check out this link for more additional steps.
Keep me posted.
Best,
Nikki
11-22-2022 10:07 AM
Thanks but the old/previously deleted devices that appear in the default device list don't appear in the home app so can't be deleted as you describe.
11-22-2022 02:22 PM
Hi folks,
Thanks for the help Mlabrador.
@Henrik1, Nickp104, if the old devices can't be deleted from the Home app, that means the devices are not available anymore, right? If you can remember, what Nest devices do you have? Have you tried going to your account settings to remove the devices there? If not, then open this link to remove/unlink your devices from your account and tell me how it goes.
Best,
Dan
11-28-2022 12:55 AM
Thanks Dan. I have unlinked the devices and they don't appear in the devices list until you want to make a default speaker. Then you see all the previously named speakers which are obviously hanging around somewhere because they get in the way of voice commands.
12-20-2022 04:43 PM
Hi Nickp104,
Thanks for trying the steps. Have you already cleared the cache and data of the Home app?
Best,
Princess
12-24-2022 11:22 AM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Juni
12-28-2022 05:38 AM
Hmm, not sure - how do I do that?
12-28-2022 08:27 AM
Hi Nickp104,
Thanks for the response. Check the steps below on how to clear the cache and data of the Home app.
Android
iPhone
Hope this helps.
Regards,
Juni
01-03-2023 08:19 AM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Best,
Juni
01-04-2023 11:08 AM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Thanks,
Juni
12-27-2022 10:50 AM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Regards,
Juni
11-22-2022 10:04 AM
My problem too. Really hope someone knows the secret
11-25-2022 02:58 PM
Hi there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
11-27-2022 02:32 PM
Hello everyone,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
Regards,
Alex