Google Nest Community

Location setting is WRONG

home.nest.com not showing any of my setup from the Home App.

Hi there,I have set up several cameras I can watch them live or see the history through Home app on both android and apple.However, when I log in to home.nest.com (the only way I can see to save footage and share) there is nothing to see. It's like I...

Having trouble adding members to household

Some email addresses seem to be blocked? When I add an email that's not part of a large public provider the app just stops. No error message, just stops. I have tried several and the app refuses to go past, as though the e-mail is incomplete. Gmail, ...

Nest account linked to mystery Google account

Help! I am trying to migrate my Nest account to my Google account and from the Nest app to the Google home app. When I follow the steps it says "this Google account is already linked to another Nest account, please select another Google account". I h...

How do I change the user name on this nest account?

Smarter Home device is always offline in Google Home

I have linked Smarter Home (by Kogan) to Google home. Device is visible in Google Home but always offline. Any ideas how to make device online? I have tried deleting it and re adding it, but no joy. I can control device from Smarter Home app.Thanks i...

Philips Hue lamp control via OK Google

I have a first generation Google Nest Hub and have been quite pleased how it has connected to the devices in my house. I recently purchased three Philips Hue smart lamps for my lounge and managed to connect them to my nest where they responded togeth...

Login 2 way

I’ve had an old phone number set up in my Nest account, using two-way authentication. I was logged out and try to log back in so I can adjust my thermostats, etc. When I enter the password it actually sent a two way notification to my old phone numbe...