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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4003 Views
  • 0 replies
  • 5 kudos

Google Home app (formerly Google WiFi)

Since migrating to the Google Home app from Google WiFi there is no info showing for any of my connected devices. I have at least 50 devices connected and all the MAC address & IP address is blank.. In fact, the whole INFO section under device info i...

European Account and USA Compatibility

Hi, I am based in Ireland and have a nest account with two internal cameras and a doorbell.can anyone advise if I purchase Nest cameras in the USA, for use in our USA property, can I use my existing account for monitoring payment AND can I view the c...

RichardAB by • Community Member
  • 593 Views
  • 2 replies
  • 0 kudos

LED 977DE

LED977DE.WHEN I TURN ON MY BLUETOOTH THIS POPS UP HOW DO I FIGURE OUT WHAT DEVICE IT IS

Shoppinglist fails in swedish

Assistant shoppinglist voice commands started to prompt "Can't read shoppinglist" 2 years ago. Trying every now and then "men den fungerar inte på svenska". Worked ok in swedish 2 years ago but not now. Någon annan som har samma problem?

Nest app

My app for Nest will not show the temperature in our house; instead it displays a plus sign.How do I get it to display the temperature?

MPook56 by • Community Member
  • 501 Views
  • 0 replies
  • 0 kudos

Community

I tried to join an App but it says I don't have access 

Google devices not recognizing two voices

Hi. So my roommate and I have multiple nest devices in our home. We've also activated personalized content and learned google our voices. (we have two google accounts connected to the same home)But only my voice can make changes to our lights. When m...

Kjemp by • Community Member
  • 966 Views
  • 5 replies
  • 0 kudos

Resolved! Tapo camera

Hi Can't get Tapo C310 camera to work with Google Assistant. Have tried to reset everything but does not work. I can see the camera in the google home app but can not stream to google cast.

Humpe by • Community Member
  • 7309 Views
  • 13 replies
  • 1 kudos

Nest security code not emailed

My nest keeps asking for a identity code that never makes it to my email even after my login goes through but stops at verification code which I don’t have. What is the resolution for this issue?

HM2022 by • Community Member
  • 560 Views
  • 0 replies
  • 0 kudos
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