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My heat link has just stopped working how do I replace it

Cee333dee
Community Member
 
5 REPLIES 5

cdcameron
Community Member

Mine too - difficult to find help

AnaM
Community Specialist
Community Specialist

Hey @Cee333dee and @cdcameron,

 

I'm sorry to hear about your issues, but I'd like to help out. Please let me know what type of thermostats do you have and what seems to be the issue with the Heat Link.

cdcameron
Community Member

I found the phone number for Nest support and they were great. I have had my Heay Link replaced and now have working system again. Thanks

0808 169 2307

 

AnaM
Community Specialist
Community Specialist

Hey @cdcameron,

 

I'm glad to hear it got resolved. If you need anything else, you can reach us out on any support channel: phone, chat, social media or here.

AnaM
Community Specialist
Community Specialist

Hey there,

 

Since everything got sorted, I'll lock this thread. Hopefully there's no need for further assistance.