Mine too - difficult to find help
Hey @Cee333dee and @cdcameron,
I'm sorry to hear about your issues, but I'd like to help out. Please let me know what type of thermostats do you have and what seems to be the issue with the Heat Link.
I found the phone number for Nest support and they were great. I have had my Heay Link replaced and now have working system again. Thanks
0808 169 2307
I'm glad to hear it got resolved. If you need anything else, you can reach us out on any support channel: phone, chat, social media or here.
Since everything got sorted, I'll lock this thread. Hopefully there's no need for further assistance.
Google Nest Help Center
Chromecast Help Center