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YouTube connection problem with Nest WiFi

LexMR
Community Member

Hello everyone! Hope you can help.

I've been having problems between YouTube and Nest WiFi. The app in smartphones (iOS) is always lagging and videos do not play well. Also, the same app is having connection issues in my Smart TV (Android) even saying that it does not have a connection to the WiFi although the rest of the TV work just fine.

I've already tried resetting the Nest and also uninstalling and reinstalling YouTube, and none of that has worked.

Please, help!! Thanks!

3 REPLIES 3

Jeff
Community Specialist
Community Specialist

Hey, LexMR.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any more troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, LexMR.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks