Need help with casting

[xtina420]

Hello,

I have a TCL Google TV on which I am trying to cast a video from Chrome browser on my laptop. Although the casting starts off well, it becomes choppy and video delay starts building up. Audio is fine but starts to not sync when the image is sooooo delayed.

[Azarco]

Hey xtina420,

Thanks for reaching out — let's see what's going on.

A quick question: is it also happening when you're casting from your phone or streaming directly on the TV? Make sure your devices are within 15-20 feet of your router. Check if your Google Chrome browser is updated. Try rebooting your TV and router to refresh the connection.

Let us know how it goes.

Best,

Alex

[Azarco]

Hi there,

It's me again. How's it going with casting to your TCL TV? Let us know by updating this thread and the Community will be happy to lend a hand.

Thanks,
Alex

[Princesss]

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Princess