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Nest app impossible to get working

lucyat
Community Member

I've forgotten which email I set it up on - so have tried them all

None of them are sending me a reset password link

Why is is this so bloody complicated!! 

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi lucyat,

 

Thank you for reaching out to the community. I see you’re having trouble getting the reset password link to access the Nest app, and you’re unsure which email address it’s set up under. I understand how frustrating this must be. Let’s work together to find a solution.

To ensure your situation is handled correctly. Please do the following:

  1. Contact us via phone.
  2. To get in touch with us, visit our Contact Us page and follow the prompts until you reach Contact Options.
  3. Then, select “Get a Call” or “Chat.”
  4. Our team has the necessary information and resources to provide you with the available options to address this matter.

Please let me know if you have any further questions.

 

Regards,

Byron