For the past month my wife and myself (on the same model phones and versions) have been unable to use the Nest app. We are on an iPhone 14 Pro on iOS 16.5.1. Nest app version is 5.7.1.0.27.
The Nest app will just get to the main loading screen with the home icon and sits there spinning. Sometimes the spinning wheel will freeze. If you do let the app sit there for a good 5+ min it will sometimes load up very slowly. It will then show all my Nest products but get frozen again waiting for something else to load? After another few minutes the app becomes usable. My wife and myself have deleted the apps, restarted our phones, and several other things to attempt to fix this issue. The funny thing is that notifications come in just fine and I can preview them from the Notification Center, but any interaction with the Nest app just doesn't work.
My parents also have Nest, same phone models and versions again, and their Nest loads just fine. This leads me to believe something is wrong with my account? If I use the Google Home app (or a web browser) things load up just fine, but obviously that isn't the fix because the Nest app has all the detailed features that the Google Home app doesn't have.
I'm using original Nest products, before the Google takeover.
If anyone has experienced this before and found a way forward I would greatly appreciate it!
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