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Nest app

Diznydogs5
Community Member

I bought a new iPhone, and now when I open the app I can’t see my temp or make changes with it like I’ve always been able to.  I’ve done all the troubleshooting suggestions.  I’m at a loss to why this happened.  Home Screen just says home and outdoor temp.  Frustrated!

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear about the issues that you're having with the app, I understand the concerns but am happy to help. 

 

Would you mind clarifying what you're having issues with? Are you trying to make changes to your Nest thermostat temperature through the app? Would you mind letting me know what troubleshooting steps you've tried as well? 

 

I look forward to hearing from you. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS