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Nest error code migrating over to Google

kmslates
Community Member

I have gotten to the spot in the migration “Works With Nest” and I get an error “Opps! We’ve encountered an error. Please try again.” I did as there was a previous thread, but it still will not migrate over. I am using the Google Home App not the Nest.

Any help would be appreciated. Thank you!

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@kmslates 


What is it that you are trying to migrate? The only Google Nest migration processes I'm aware of are migrating from a Nest Account to a Google Account (https://support.google.com/googlenest/answer/9297676), but you say you are using the Google Home app and not the Google Nest app, and migrating the Google Wi-Fi app to to the Google Home app (https://support.google.com/googlenest/answer/9547597).

I must of misread something I thought I was to use the Google Home. Google Nest

must be the same as the Nest but logging in with your Google account. But I don’t have a code for it.

 

Thank you for your help

@kmslates 

I am more confused. I really don't know what you're trying to do. I see that you mentioned "Works with Nest". Google Nest discontinued "Works with Nest" back on Sept. 29, 2023:

https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nes...