05-17-2022 01:31 PM
I am an older person who is not very computer savvy. I have tried to get my PC to recognize the cam on the nest site and the google home site. I connect the cam to my PC and nothing happens. Instructions keep saying "select your product/camera on the screen" but it never shows a cam or product to choose and activate. Thank you.
06-01-2022 09:21 AM
Hey folks,
Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App or available on https://bit.ly/3HtBgJC web app. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration.
Best Regards,
Brad
06-09-2022 02:58 PM
Hey K9Cindy,
I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
06-10-2022 05:56 PM
Hey K9Cindy,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie