New wifi on Home App with iPad

[SirDelton]

Hi all.. YES I have googled this and there is nothing that looks like it’s written for Google Home on iPad….

So I updated my wifi mesh and this has changed the wifi network my Google Home App operates on.

How do you find where the WiFi ignore settings is? I now have AI at the top of my Google Home. If I hold the Google Home name tag it just takes me to rename the home group.. If I touch the 3 dots in the top RHS it doesn’t offer anything useful. If I touch one of the may connect devices I can find the associated WiFi but there is no option again the select ignore, it just states the wifi xxxxxxx isn’t connected check connections.

Please help.. I have normally just Factory reset everything, which is a pain to do also.

[David_K · Accepted solution]

Hi @SirDelton 

If you've changed your Wi-Fi router and therefore changed the name of your Wi-Fi network and/or password, you need to update the Wi-Fi settings for each of your devices. It's not possible to change those settings in the Google Home app, that's not how Wi-Fi works.

How to connect your Nest or Home devices to a new Wi-Fi network - Google Nest Help

If you're comfortable changing your new router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your devices should then automatically connect to the Wi-Fi.

[SirDelton]

I did manage to resolve this issue.

i had to go and add a device, which show all of my connected items. Then you just add them one by one with the new wifi settings.

It did say it would select this for all devices but it didn’t. You had to do them all again. It didn’t keep all of there groups and settings which was good