Nest and Home apps have no video motion playback or live video,
1. Nest camera video for Indoor and Outdoor cameras does NOT play live video or video history motion. Camera video remains locked at single event time (still picture) without motion. Issue only affects andoid 14 tablet recently updated with UI 6.0 using Nest and Home apps with Nest Indoor and Outdoor Cameras. Suprisingly, my Nest Hello doorbell video works correctly.
2. Information:
i. Android version: 14 with Ui 6.0
ii. Android security patch: December 1, 2023
iii. Google Play System Update: March 1, 2024
b. Applications
i. Nest App ver: 5.76.0.8
ii. Google Home app ver: 3.14.1.5
c. Nest Cameras
Nest Cam Outdoor x 3 / Software: 223-610050
Nest Cam Indoor x 2 / Software: 223-610050
Nest Hello Doorbell / Software ver: 4110055
3. Troubleshooting efforts:
a. Rebooted tablet. Cleared data and cache, uninstalled and reinstalled Nest and Home applications. Rebooted Device multiple times. Checked and rechecked security and device settings settings.
b. Contacted Nest help desk with no solution and did not offer to research further. I do get live video and video playback thru Windows 11 labtop browsers and video worked on my tablet prior to andoid/ui update. I believe this is a software mismatch between the Google apps and andoid 14 or the Ui. Hoping for an updated software or other fix
